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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,052 reviews, last reviewed 21st Nov 2024
31% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
3 star
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0%
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0%
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0%

Latest highest rating:

5

Excellent Customer Service at the Cwmbran Branch Excellent customer experience in the Cwmbran branch this week with Eleri at the desk. Eleri was kind, helpful and really lovely to talk to. I was with... Read more Reviewed on: 21st November 2024
Jack's avatar
Jack

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Steve 's avatar
Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1052)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

5
My husband and I really enjoy the consistently high level of customer service that we always receive from Monmouthshire Building Society. We always use the Queen Street, Cardiff branch and always have a pleasant and professional service. Jack, in particular, was extremely helpful. Reviewed on: 11th September 2023
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Jack. Response date: 3rd November 2023
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Monmouthshire Building Society

In branch service review

5
All accounts branch based with option of managing online. Helpful, friendly staff. Mobile banking app would be good. Reviewed on: 25th October 2024

In branch service review

5
I like being able to talk to someone in person. Local branch, local society. Friendly, helpful staff. Reviewed on: 25th October 2024

In branch service review

5
Good and friendly staff, personal service, helpful approach. Reviewed on: 25th October 2024

In branch service review

5
Friendly staff, local shop, access to real people. No need for passbooks on ISAs, just annual statements and internet access to accounts. Reviewed on: 25th October 2024

In branch service review

5
Local branch. Friendly staff - professional service. Joanne and Morgan are always helpful. Reviewed on: 25th October 2024

In branch service review

4
Options for large print needed to due to macular degeneration. Nice to know Caldicot staff care. Reviewed on: 24th October 2024

In branch service review

5
Caldicot branch is convenient with excellent service. Good interest rates. Improve transfers to third parties please. Reviewed on: 24th October 2024

In branch service review

5
Good friendly service. Local to my home. Reviewed on: 24th October 2024

In branch service review

5
Caldicot is convenient for me and local. I live being served face-to-face. Nothing to improve on. Stay local and open. Reviewed on: 24th October 2024

In branch service review

4
Local - it is somewhere I can pay cash into - we are a charitable organisation and our main bank is the co-op but there is no bank for 30 miles and no local post office into which I can pay cash. Reviewed on: 24th October 2024

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