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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,052 reviews, last reviewed 21st Nov 2024
26% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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7%
3 star
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0%
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0%

Latest highest rating:

5

Excellent Customer Service at the Cwmbran Branch Excellent customer experience in the Cwmbran branch this week with Eleri at the desk. Eleri was kind, helpful and really lovely to talk to. I was with... Read more Reviewed on: 21st November 2024
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Jack

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
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Steve
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1052)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

5
The staff are helpful and very polite. I have a Monmouthshire Building Society branch within walking distance of my home. Reviewed on: 30th September 2023
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

In branch service review

5
All accounts branch based with option of managing online. Helpful, friendly staff. Mobile banking app would be good. Reviewed on: 25th October 2024
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Verified Member

In branch service review

5
I like being able to talk to someone in person. Local branch, local society. Friendly, helpful staff. Reviewed on: 25th October 2024
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Verified Member

In branch service review

5
Good and friendly staff, personal service, helpful approach. Reviewed on: 25th October 2024
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Verified Member

In branch service review

5
Friendly staff, local shop, access to real people. No need for passbooks on ISAs, just annual statements and internet access to accounts. Reviewed on: 25th October 2024
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Verified Member

In branch service review

5
Local branch. Friendly staff - professional service. Joanne and Morgan are always helpful. Reviewed on: 25th October 2024
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Verified Member

In branch service review

4
Options for large print needed to due to macular degeneration. Nice to know Caldicot staff care. Reviewed on: 24th October 2024
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Verified Member

In branch service review

5
Caldicot branch is convenient with excellent service. Good interest rates. Improve transfers to third parties please. Reviewed on: 24th October 2024
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Verified Member

In branch service review

5
Good friendly service. Local to my home. Reviewed on: 24th October 2024
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Verified Member

In branch service review

5
Caldicot is convenient for me and local. I live being served face-to-face. Nothing to improve on. Stay local and open. Reviewed on: 24th October 2024
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Verified Member

In branch service review

4
Local - it is somewhere I can pay cash into - we are a charitable organisation and our main bank is the co-op but there is no bank for 30 miles and no local post office into which I can pay cash. Reviewed on: 24th October 2024
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