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Monmouthshire Building Society: Savings reviews

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4.90

Based on 944 reviews, last reviewed 26th Oct 2024

36% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

7%

3 star

0%

0%

1%

Latest highest rating:

5

Savings account Karen McDermott helped look at my accounts and find a new better account to open with needs that suit mine Reviewed on: 26th October 2024

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (944)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

5

Personal service, full advise given regarding the accounts and rates etc. Reviewed on: 12th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

Helpful and friendly !

5

Rang yesterday to make an appointment in relation to opening an isa for both my wife and I. Offered a selection of appointments this week, and opted for 10.30 this morning. Had a warm welcome from Charlie at the brecon branch who took us through sll the options, sorted out every last detail to enable the isas to be opened, and arranged an upgrade to the original account we had taken the money from. Could not have been more helpful. Reviewed on: 24th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Charli. Response date: 24th September 2024

In branch service review

5

Friendly staff. Knowledgeable with lots of information. Reviewed on: 24th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024

In branch service review

5

Very friendly, efficient and courteous. Reviewed on: 24th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024

In branch service review

4

Local access; very helpful and friendly staff; easy telephone access (no music!!). Reviewed on: 24th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024

Excellent Customer Service from Jo

5

Jo provided us with excellent customer service, and was able to explain the products available. She was very friendly and polite and went above and beyond. Reviewed on: 22nd September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Jo. Response date: 23rd September 2024

In branch service review

5

Very helpful with our ISA transfers. Lesley was very professional. Reviewed on: 21st September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024

In branch service review

4

Very helpful and the Caldicot branch. Reviewed on: 21st September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024

In branch service review

5

Great customer service in branch - I think the one-to-one service is vital! Friendly and helpful staff. Good bonds too. I think the website is too complex though. Reviewed on: 21st September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 25th October 2024

In branch service review

5

Local and good opening hours in Caldicot. Reviewed on: 21st September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024

In branch service review

5

Neil and the girls are always so helpful and love that you are lcoal. Nothing to improve. Reviewed on: 21st September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 25th October 2024

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