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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,052 reviews, last reviewed 21st Nov 2024
26% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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93%
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7%
3 star
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0%
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0%
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Latest highest rating:

5

Excellent Customer Service at the Cwmbran Branch Excellent customer experience in the Cwmbran branch this week with Eleri at the desk. Eleri was kind, helpful and really lovely to talk to. I was with... Read more Reviewed on: 21st November 2024
Jack's avatar
Jack

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
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Steve
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1052)

Review of the Monmouthshire Building Society, Savings:

Savings account

5
Karen McDermott helped look at my accounts and find a new better account to open with needs that suit mine Reviewed on: 26th October 2024
Lauren L's avatar
Lauren L
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 28th October 2024
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Monmouthshire Building Society

In branch service review

4
Local branch - I personally like dealing face-to-face, not computers. The branch staff have always been very helpful and I have benefitted from the help when making my investments. Reviewed on: 19th October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Customer service is very good and very helpful. Reviewed on: 19th October 2024
Verified Member's avatar
Verified Member

In branch service review

5
They are very helpful, explain thoroughly and are very kind. Reviewed on: 19th October 2024
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Verified Member

In branch service review

5
Adele and David were so helpful, we will come in again!. Reviewed on: 19th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Adele and David. Response date: 22nd November 2024
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Monmouthshire Building Society

In branch service review

5
Would like it is there was online access. Reviewed on: 19th October 2024
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Verified Member

In branch service review

5
Friendly staff, keeps you informed of all accounts. No need to improve things, quite happy with my visit. Reviewed on: 18th October 2024
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Verified Member

In branch service review

4
Accounts have passbooks. Able to deposit monet in account with debit card from own bank. Personal service in a private room. Reviewed on: 18th October 2024
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Verified Member

In branch service review

5
The personal 'old-fashioned' way of doing business is a real pleasure in Cwmbran. Reviewed on: 18th October 2024
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Verified Member

In branch service review

5
Passbooks are great as we don't use internet banking. Reviewed on: 18th October 2024
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Verified Member

In branch service review

5
Fantastic staff, local and friendly. Reviewed on: 18th October 2024
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Verified Member

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