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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,364 reviews, last reviewed 6th Feb 2025
36% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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0%

Latest highest rating:

5

Wonderful service in Kenfig hill branch. Wonderful service in Kenfig hill branch. Served by Courtney Very polite and friendly Reviewed on: 6th February 2025
Annette T's avatar
Annette T

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Wales25's avatar
Wales25
Read all reviews See your review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1364)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
Easy to save. Online is difficult to use. Reviewed on: 26th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Friendly, helpful staff members who I am able to access for information if I need. The personal service that is delivered at appointments is tailored to my needs. Reviewed on: 18th January 2025

In branch service review

5
Friendly and knowledgeable staff, and always attentive. Reviewed on: 17th January 2025

In branch service review

5
Very friendly and knowledgeable staff. Always willing to answer my questions. Reviewed on: 17th January 2025

In branch service review

5
There are no banks in the village and I love that Caldicot is local to me, the staff are friendly and no problems if I need to book an appointment where banks are online. Reviewed on: 17th January 2025

In branch service review

5
I'm nearly 90 and wanted to thank Neil at Caldicot for his excellent service dealing with the death of my son. Glad you have this survey for me to say how I feel. Reviewed on: 17th January 2025

In branch service review

5
Caldicot branch is local and friendly. Account opened there and then. Reviewed on: 17th January 2025

In branch service review

5
Great service from Debbie at Caldicot when opening a new account. Reviewed on: 17th January 2025

In branch service review

5
My dad introduced me to the Caldicot branch and I opened an ISA. Neil and the staff were really friendly and explained all I needed easily for me. Reviewed on: 17th January 2025

In branch service review

5
Local office - friendly staff. Competitive rates. Reviewed on: 17th January 2025

In branch service review

5
Friendly, personal service and good accounts. Reviewed on: 17th January 2025

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