Smart Money People Logo
Share this page
Link copied

Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.91
Based on 1,366 reviews, last reviewed 27th Feb 2025
39% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Good customer service and grate rats Good customer service and grate rats Reviewed on: 27th February 2025
Jonas R's avatar
Jonas R

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Wales25's avatar
Wales25
Read all reviews See your review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1366)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

5
Very friendly, not just the lady who served and dealt with us but all the staff. Very modern, very efficient. Faultless service, Karen is a credit to your company. Coffee was great too. Thank you. Reviewed on: 26th January 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Karen. Response date: 6th February 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Local office - friendly staff. Competitive rates. Reviewed on: 17th January 2025

In branch service review

5
Friendly, personal service and good accounts. Reviewed on: 17th January 2025

In branch service review

5
Very local, very good informed staff, very friendly. Reviewed on: 17th January 2025

In branch service review

5
Easy access to branches. Pleasant and helpful staff. Reviewed on: 17th January 2025

In branch service review

4
I like the building society's patience dealing with customers. Having a VISA card might help some people more promptly. Reviewed on: 17th January 2025

In branch service review

5
I am satisfied with the service as it is (although a desk would be good). Reviewed on: 17th January 2025

In branch service review

5
Banking in-person - I am in the process of moving my savings from other banks who are closing branches. Reviewed on: 14th January 2025

In branch service review

5
Excellent, professional member of staff. High street location!. Reviewed on: 14th January 2025

In branch service review

4
The staff at Caldicot branch are very helpful and friendly. Reviewed on: 13th January 2025

In branch service review

5
Karen was very informative and assisted me with my investment. The other MBS staff were superb!. Reviewed on: 13th January 2025

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Monmouthshire Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill