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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,364 reviews, last reviewed 6th Feb 2025
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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Latest highest rating:

5

Wonderful service in Kenfig hill branch. Wonderful service in Kenfig hill branch. Served by Courtney Very polite and friendly Reviewed on: 6th February 2025
Annette T's avatar
Annette T

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Wales25's avatar
Wales25
Read all reviews See your review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1364)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

4
Excellent service from Lesley at Caldicot. Reviewed on: 10th November 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience at Caldicot. Your comments will be passed on to Lesley. Response date: 11th December 2023
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Monmouthshire Building Society

In branch service review

5
I was at the Monmouthshire BS today and needed support in the Caldicot branch. Audrea explained everything to me so I could make informed choices. Reviewed on: 13th January 2025

In branch service review

4
Caldicot branch have very helpful staff. Reviewed on: 13th January 2025

In branch service review

5
Caldicot staff friendly. I like face-to-face. Reviewed on: 13th January 2025

In branch service review

5
Caldicot branch is staffed with friendly and helpful staff. Andrea was very knowledgeable and explained everything clearly when opening my new account. Reviewed on: 13th January 2025

In branch service review

5
Being local to Caldicot branch is an asset and talking to someone face-to-face. Reviewed on: 13th January 2025

Helpful staff -very informative .

5
Helpful staff -very informative .They made it easy to open new ISA Reviewed on: 12th January 2025
Ceri M's avatar
Ceri M
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are pleased to hear that it was easy for you to open a new ISA with the Society. Response date: 13th January 2025
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Monmouthshire Building Society

In branch service review

5
Great personal service, friendly, helpful staff. Details of new products and information given both by mail and staff. Reviewed on: 11th January 2025

In branch service review

4
Friendly family attitude. Disappointed request for assistance with sponsorship of our local choral society - not expected any because of late application but it would have been nice to receive a response even if the answer was no. Reviewed on: 11th January 2025

In branch service review

5
Staff are friendly and helpful in Cardiff branch. Reviewed on: 11th January 2025

In branch service review

5
Friendly and efficient staff. Excellent service - lovely office in Cardiff. Reviewed on: 11th January 2025

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