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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.91 (1262 reviews)

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4.91

Based on 1,262 reviews, last reviewed 31st Jan 2025

53% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Great experience at Brecon branch Zoe at the Brecon branch was efficient and helpful. The choice of account types is very good. As are the rates. Reviewed on: 31st January 2025

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1262)

Review of the Monmouthshire Building Society, Savings:

In branch service review

Liked - friendly and helpdul staff, made to feel comfortable, welcome coffee, knowledgeable staff and comfortable surroundings. Online ISA application easy but reliance on postal documentation for signature/start date of investment/start date of interest generation requires clarification and a faster process. Reviewed on: 8th March 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 8th April 2024

In branch service review

Always a professional, friendly and efficient service. Reviewed on: 7th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025

In branch service review

Excellent customer service from real humans! Local office for in-person contact. Reviewed on: 6th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave us a review. Response date: 16th January 2025

In branch service review

The service was excellent, hosted by Vicky in Cwmbran. I prefer the passbook to a transaction card. Reviewed on: 6th December 2024

Reply from Monmouthshire Building Society Thank you for your review, your comments will be shared with Vicky. Response date: 16th January 2025

In branch service review

Very friendly staff. Very helpful. Reviewed on: 6th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave us a review. Response date: 16th January 2025

In branch service review

It cannot be improved - it's excellent. Reviewed on: 6th December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th January 2025

In branch service review

Efficient, easy to get an appointment, on time, friendly and helpful. Reviewed on: 6th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025

In branch service review

Bricks and morter. Booklets. Vicky in Cwmbran was very helpful, friendly and knowledgeable. Reviewed on: 6th December 2024

Reply from Monmouthshire Building Society Thank you for your review, your comments will be shared with Vicky. Response date: 16th January 2025

In branch service review

Jackie was extremely helpful and knowledgeable today. Reviewed on: 6th December 2024

Reply from Monmouthshire Building Society Thank you for your review, your comments will be shared with Jackie. Response date: 16th January 2025

In branch service review

Friendliness and helpful staff rather than doing it all online. Reviewed on: 6th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025

In branch service review

Friendly staff - helpful - knowledgeable. Given time to ponder over choices of accounts. Reviewed on: 6th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025

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Monmouthshire Building Society: Savings reviews

53% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (1262)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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