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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,265 reviews, last reviewed 3rd Feb 2025
54% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
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0%
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0%
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0%

Latest highest rating:

5

Sally and the Cardiff Branch team . Sally and her team at the Cardiff branch are amazing. Karen helped me today, and as with all the team members the service and assistance is always on... Read more Reviewed on: 3rd February 2025
Ade W's avatar
Ade W

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
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Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1265)

Review of the Monmouthshire Building Society, Savings:

Helpful staff -very informative .

5
Helpful staff -very informative .They made it easy to open new ISA Reviewed on: 12th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are pleased to hear that it was easy for you to open a new ISA with the Society. Response date: 13th January 2025
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Monmouthshire Building Society

In branch service review

5
Convenient, good products, knowledgeable staff, Sarah is always friendly and polite. Would appreciate is internet login was simplified, it's very frustrating. Reviewed on: 9th December 2024
Reply from Monmouthshire Building Society Thank you for your review, your comments will be shared with Joanne. Your valuable feedback will be used to help improve our services and member experience. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Staff efficiency. Always friendly. Community based ethos. Gives peace of mind when carrying out financial business. Reviewed on: 7th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Always a professional, friendly and efficient service. Reviewed on: 7th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Excellent customer service from real humans! Local office for in-person contact. Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us a review. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
The service was excellent, hosted by Vicky in Cwmbran. I prefer the passbook to a transaction card. Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for your review, your comments will be shared with Vicky. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

4
Very friendly staff. Very helpful. Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us a review. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
It cannot be improved - it's excellent. Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Efficient, easy to get an appointment, on time, friendly and helpful. Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Bricks and morter. Booklets. Vicky in Cwmbran was very helpful, friendly and knowledgeable. Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for your review, your comments will be shared with Vicky. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Jackie was extremely helpful and knowledgeable today. Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for your review, your comments will be shared with Jackie. Response date: 16th January 2025
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Monmouthshire Building Society

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