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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.9 (1676 reviews)

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4.91

Based on 1,676 reviews, last reviewed 26th Apr 2025

16% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Cardiff City Centre Excellent customer service from Karen in Cardiff Queen Street. Couldn't do enough to help. Thank you. Reviewed on: 26th April 2025

Latest lowest rating:

2

Savings Deposits As from 1st April -appropriately April Fools Day- payment into any savings account has to be made in cash, online or by setting up a standing order. I... Read more Reviewed on: 31st March 2025

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1676)

Review of the Monmouthshire Building Society, Savings:

Savings Products

I have been taking out Regular Saver Products, these have been excellent, the interest rates have been very generous and then I have been taking a new product after 12 months. Its enabled me to have money saved. Reviewed on: 25th January 2020

Cardiff City Centre

Excellent customer service from Karen in Cardiff Queen Street. Couldn't do enough to help. Thank you. Reviewed on: 26th April 2025

Help and understanding when you need it most

The staff at the Brecon branch were kind, considerate and helpful when I had to close my partner's account and open one in my name. They cancelled accounts and ISAs They dealt with probate details and the money was in my bank account in 24 hours Reviewed on: 22nd April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. It is great to hear such positive feedback for the Brecon branch. Your comments will be shared with the team. Response date: 22nd April 2025

Opened a new Easy access ISA

Opened a new account . Staff were very helpful Reviewed on: 17th April 2025

Reply from Monmouthshire Building Society Thank you for leaving a review following opening a new ISA account. Your comments will be shared with the team. Response date: 22nd April 2025

Excellant staff Caerleon Road branch

Excellant staff Knowledge high Courtesy above and beyond Service to the customers at all Times. Reviewed on: 16th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Your feedback will be shared with the Caerleon Road branch. Response date: 17th April 2025

The employees at my Swansea branch but in pa...

Each of the employees at my Swansea branch but in particular David & Adele (who I have had most dealings with) are a credit to the MBS, professional, pleasant, & most helpful at all times. Reviewed on: 16th April 2025

Reply from Monmouthshire Building Society Thank you for leaving a review for the Swansea branch. Your comments will be shared with David and Adele. Response date: 17th April 2025

Swansea Branch, Great staff, Adele and David have fa...

Swansea Branch, Great staff, Adele and David have fantastic product knowledge and answered all my questions with ease. Opening this years ISA I had their total attention and were so helpful either in person or on the phone. Reviewed on: 16th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. Your review will be shared with Adele and David. Response date: 17th April 2025

Very helpful friendly staff .

Very helpful friendly staff . Clear advice and efficient dea.ing with request Reviewed on: 14th April 2025

Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Your feedback will be shared with branch colleagues. Response date: 15th April 2025

Had to visit Cardiff City Centre Branch on Friday 4t...

Had to visit Cardiff City Centre Branch on Friday 4th April The person who dealt woyh my account was Vicky, who was very professional, polite and very knowledgeable about the account I have and also explained in easy terms about ISAs which was very helpful Vicky is a credit to the Monmouthshire Building Society first class Reviewed on: 9th April 2025

Reply from Monmouthshire Building Society Thank you for leaving a review following your visit to our Cardiff branch. Your feedback will be shared with Vicky. Response date: 10th April 2025

Set up a new account with Karen - simple and straigh...

Set up a new account with Karen - simple and straightforward and more helpful than Yorkshire BS who said come back in a week. Reviewed on: 8th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. It is great to hear you describe us as simple and straightforward. Your feedback will be shared with Karen. Response date: 9th April 2025

I had a very good experience with Monmouthshire buil...

I had a very good experience with Monmouthshire building society very friendly Reviewed on: 6th April 2025

Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. We are pleased to hear that you had a good experience with us. Response date: 7th April 2025

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