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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (14846 reviews)

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4.92

Based on 14,846 reviews, last reviewed 27th Nov 2024

38% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Good for everything Efficient. Good at organising your money with pots(with decent interest i may add). Flawless when transferring money to other accounts - i had issues ... Read more Reviewed on: 27th November 2024

Latest lowest rating:

1

Asked for statements after closing my account Closed my monzo account. They sent me an annual statement. Requested on Wednesday 13th November for statements to be sent in a monthly format to me vi... Read more Reviewed on: 15th November 2024

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14846)

Review of the Monzo, Current Account:

Disappointing Customer Service Experience with Monzo

Over the past year, my experience with Monzo has been quite frustrating. The customer service has significantly declined, with advisors often lacking the necessary knowledge to assist with my queries. On multiple occasions, I was given incorrect information, which led to further complications and delays. This lack of reliability and poor service has been a major letdown, especially considering how promising Monzo once was. I hope they address these issues, but as of now, I'm quite disappointed with their service. Reviewed on: 4th September 2024

Convenient

It is fast and easy to use. The overdraft system is helpful. Reviewed on: 16th April 2024

Great bank

App is easy to use and savings post rate is excellent Reviewed on: 16th April 2024

Extremely easy to use, really friendly UI, and I lov...

Extremely easy to use, really friendly UI, and I love the instant notifications/balance update. Overall excellent product and I recommend it to all my friends and family! Reviewed on: 16th April 2024

Top tier banking

It's easy! I always recommend Monzo to all of my friends and family. Reviewed on: 16th April 2024

Great usability

really great banking experience, very user friendly interface, both with features and style. Reviewed on: 16th April 2024

Simple, easy to use and no hassle.

Simple, easy to use and no hassle. Everything just there always. Reviewed on: 16th April 2024

Incredible Transformation to UK Banking

Incredible Transformation to UK Banking Reviewed on: 16th April 2024

Monzo has been brilliant from start to finish over t...

Monzo has been brilliant from start to finish over the last few years. It great to see new products such as flex and investments appealing to all audiences. Can’t fault them and their customer service Reviewed on: 16th April 2024

It is so easy to use and makes me feel more confiden...

It is so easy to use and makes me feel more confident about managing my money Reviewed on: 16th April 2024

10stars for monzo

I get paid early & someone always answers the phone when I need help! Reviewed on: 16th April 2024

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