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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (14846 reviews)

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4.92

Based on 14,846 reviews, last reviewed 27th Nov 2024

33% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Good for everything Efficient. Good at organising your money with pots(with decent interest i may add). Flawless when transferring money to other accounts - i had issues ... Read more Reviewed on: 27th November 2024

Latest lowest rating:

1

Asked for statements after closing my account Closed my monzo account. They sent me an annual statement. Requested on Wednesday 13th November for statements to be sent in a monthly format to me vi... Read more Reviewed on: 15th November 2024

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14846)

Review of the Monzo, Current Account:

Disappointing Customer Service Experience with Monzo

Over the past year, my experience with Monzo has been quite frustrating. The customer service has significantly declined, with advisors often lacking the necessary knowledge to assist with my queries. On multiple occasions, I was given incorrect information, which led to further complications and delays. This lack of reliability and poor service has been a major letdown, especially considering how promising Monzo once was. I hope they address these issues, but as of now, I'm quite disappointed with their service. Reviewed on: 4th September 2024

A fantastic feature rich app initially drew me in

A fantastic feature rich app initially drew me to Monzo and continues to be a key factor for me, however their excellent customer service, innovative Flex option, engaging social media team and joint account ease of use are also strong factors in my continued custom. Reviewed on: 16th April 2024

I use monzo as my main bank account for 5 years now...

I use monzo as my main bank account for 5 years now and they have never let me down. Easy to use payments, transactions categories and monthly analytics is great. Shared pots are top for traveling with friends Reviewed on: 16th April 2024

Just blows other banks out of the water.

Just blows other banks out of the water. Monzo is what banks should be in 2024. It's not revolutionary, it's just that other banks are about 50 years behind. Reviewed on: 16th April 2024

seamless, simple, intuitive, excellent UI!

seamless, simple, intuitive, excellent UI! Reviewed on: 16th April 2024

Easy to use app, makes it easy to sign up to high in...

Easy to use app, makes it easy to sign up to high interest rate savings account Reviewed on: 15th April 2024

The best banking experience I’ve ever had

The best banking experience I’ve ever had Reviewed on: 15th April 2024

Banking simplified!

Very reliable and easy to use banking app, and very easy to register too! Reviewed on: 15th April 2024

Great bank.

Great bank. Always at hend to help. Excellent service provided Reviewed on: 15th April 2024

Great banking app

Great banking app, currently use their plus plan however not enough value for money to go for premium. Reviewed on: 15th April 2024

Impressed by the amount of features in the app.

Impressed by the amount of features in the app. Super easy to use - love how you can see all other accounts and credit cards in one place. It even lets me track mortgage payments. The saving pots is great to keep money separate but easy to see and access Reviewed on: 15th April 2024

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