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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (14846 reviews)

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4.92

Based on 14,846 reviews, last reviewed 27th Nov 2024

36% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Good for everything Efficient. Good at organising your money with pots(with decent interest i may add). Flawless when transferring money to other accounts - i had issues ... Read more Reviewed on: 27th November 2024

Latest lowest rating:

1

Asked for statements after closing my account Closed my monzo account. They sent me an annual statement. Requested on Wednesday 13th November for statements to be sent in a monthly format to me vi... Read more Reviewed on: 15th November 2024

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14846)

Review of the Monzo, Current Account:

Disappointing Customer Service Experience with Monzo

Over the past year, my experience with Monzo has been quite frustrating. The customer service has significantly declined, with advisors often lacking the necessary knowledge to assist with my queries. On multiple occasions, I was given incorrect information, which led to further complications and delays. This lack of reliability and poor service has been a major letdown, especially considering how promising Monzo once was. I hope they address these issues, but as of now, I'm quite disappointed with their service. Reviewed on: 4th September 2024

The only one bank where I don’t have a single compla...

The only one bank where I don’t have a single complaint Reviewed on: 15th April 2024

Switched from Natwest and Monzo is miles ahead

Switched from Natwest and Monzo is miles ahead in terms of convenience. Reviewed on: 15th April 2024

Like breathing oxygen for the first time!

I joined Monzo from an existing current account which wouldn't send a spending notification until the end of the day - by which point, I had spent more and the notification was outdated. Furthermore, money would hit my account and I wouldn't know about it until I physically checked the account for myself. Monzo does both of these IN REAL TIME!!! A complete overhaul of the system I was used to and a true breath of fresh air. Reviewed on: 15th April 2024

Super easy to use the tech stack that they have built.

Super easy to use the tech stack that they have built. Reviewed on: 15th April 2024

Monzo is a great bank.

Monzo is a great bank. Highly recommend Reviewed on: 15th April 2024

Love Monzo.

Love Monzo. No fees, easy interface, easy access to saving accounts and investments. I stopped using other banks. Reviewed on: 15th April 2024

Joint account

Been using their joint current account for about 4 years, been so good in that time. Lots of really useful features. Reviewed on: 15th April 2024

The Monzo social media is very creative and knows ho...

The Monzo social media is very creative and knows how to engage with the consumers Reviewed on: 15th April 2024

Monzo has been great for getting my finances in order.

Monzo has been great for getting my finances in order. Having instant payment/upcoming payment notifications and pots has made me more aware of what’s going in and out - and when. Haven’t had too many interactions with support but the one important time I needed them - it was a bit of a nightmare trying to speak to someone Reviewed on: 15th April 2024

Best digital bank ever

Best digital bank ever that allows you to do everything Reviewed on: 15th April 2024

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