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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (14846 reviews)

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4.92

Based on 14,846 reviews, last reviewed 27th Nov 2024

36% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Good for everything Efficient. Good at organising your money with pots(with decent interest i may add). Flawless when transferring money to other accounts - i had issues ... Read more Reviewed on: 27th November 2024

Latest lowest rating:

1

Asked for statements after closing my account Closed my monzo account. They sent me an annual statement. Requested on Wednesday 13th November for statements to be sent in a monthly format to me vi... Read more Reviewed on: 15th November 2024

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14846)

Review of the Monzo, Current Account:

Disappointing Customer Service Experience with Monzo

Over the past year, my experience with Monzo has been quite frustrating. The customer service has significantly declined, with advisors often lacking the necessary knowledge to assist with my queries. On multiple occasions, I was given incorrect information, which led to further complications and delays. This lack of reliability and poor service has been a major letdown, especially considering how promising Monzo once was. I hope they address these issues, but as of now, I'm quite disappointed with their service. Reviewed on: 4th September 2024

Great app & great company!

Over time I have been slowly moving all my banking activity over to Monzo as they are constantly adding new amazing functions. Great app and company! Reviewed on: 15th April 2024

Best bank!

I love Monzo, the app is great, so easy to use, great functionality, great company Reviewed on: 15th April 2024

Absolutely in love with this App.

Absolutely in love with this App. It's so efficient to manage my everyday spending. I love the pots feature to save funds and its really easy to use & well designed. Reviewed on: 15th April 2024

brilliant app, easy interface, user friendly, moder...

brilliant app, easy interface, user friendly, modern and forward thinking Reviewed on: 15th April 2024

Great product!

Great product! The Support used to be great too , but now there’s often a lot of back and forth involved in resolving issues (lots of time explaining the same things) Reviewed on: 15th April 2024

Absolutely fantastic bank so easy to use customer se...

Absolutely fantastic bank so easy to use customer service amazing. Reviewed on: 15th April 2024

Excellent everyday account.

Excellent everyday account. Using the app to manage money in and out of savings pots, splitting the bill with friends for dinner, it's all there and with excellent interest rates, even on the free tier Reviewed on: 15th April 2024

: Navigating Convenience and Challenges with Monzo Bank

I've been using Monzo Bank for about a year now and have found it extremely convenient for managing my daily finances. The app interface is user-friendly and makes it easy to track my spending with real-time notifications every time I use my card. I particularly appreciate the budgeting tools which help me keep an eye on my monthly spending habits. However, I did face some issues with customer service response times when I had a query regarding an unauthorized transaction. It took longer than expected to resolve, but it was eventually sorted out. Reviewed on: 15th April 2024

Fine, but only fine

Eh, an okay app when compared with the dinosaurs of the banking world, but ultimately trailing behind more digitally native competitors. Their relentless barrage of corporate memes on social media platforms ultimately diminishes their seriousness as a financial institution. Reviewed on: 15th April 2024

The Monzo app is fantastic and easy to use, being ab...

The Monzo app is fantastic and easy to use, being able to split your money into different pots is excellent as well as having access to your money a day early than your standard payday! Love it! Reviewed on: 15th April 2024

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