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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (16834 reviews)

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4.92

Based on 16,834 reviews, last reviewed 2nd Apr 2025

31900% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Absolutely brilliant experience with Monzo they help... Absolutely brilliant experience with Monzo they helped me retrieve my money back from a fraud scam. Reviewed on: 2nd April 2025

Latest lowest rating:

1

Poor customer support Their customer service is shockingly poor—what should have been a simple issue turns into week long ordeal Reviewed on: 24th March 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (16834)

Review of the Monzo, Current Account:

I finally feel in control of my finances

Monzo has given me peace of mind. My old bank’s app took ages to login, didn’t show me pending transactions in my main feed, had an out of date available balance & let me go overdrawn without notifying me. Monzo’s live feed (showing upcoming payments too!), live balance & even notifications when upcoming payments will cause me to go overdrawn mean that I can manage my money exactly the way that I want to. The Reviewed on: 8th December 2018

Monzo is a really convenient app to use, for every d...

Monzo is a really convenient app to use, for every day banking and travelling abroad. I especially lile how easy it is to set up savings accounts. Reviewed on: 2nd April 2025

Tech led.

Tech led. Just excellent. Easy transfer, great offers, instant international transfers, most other banks hold on to the cash for days. Great products. Reviewed on: 2nd April 2025

Monzo Current Account

Opened the Monzo current account to use abroad without transaction fees. Process was quick and straightforward. App is intuitive and easy to use, as is paying friends & family. Reviewed on: 2nd April 2025

Great experience overall, the new features and produ...

Great experience overall, the new features and products are exactly what I was looking for, great way to get going and very simple. My advice would be around contacting support could be a little easier to find. In the app you have to jump through several hoops to get to the messaging or contact details, sometimes you just need to contact monzo and whilst you can, make it easier to find. Customer service is great don't get me wrong but just a minor tweak to make sending a message easier. Reviewed on: 2nd April 2025

Monzo is so easy to use especially when travelling.

Monzo is so easy to use especially when travelling. The app is brilliant. Informative and simple. Secure, great exchange rates and cute card! Thank you Monzo! Reviewed on: 2nd April 2025

Excellent bank

Very good customer service and always on hand to assist Reviewed on: 2nd April 2025

New features on safety/Security are very important

New features on safety/Security are very important, great user friendly app, many products, upfront honest costs. Reviewed on: 2nd April 2025

Monzo has been absolutely fantastic.

Monzo has been absolutely fantastic. They consistently go over and above to support their customers. It’s rare to find a bank that combines efficiency with genuinely great service — highly recommended!” Reviewed on: 2nd April 2025

This is our goto card for all foreign travel.

This is our goto card for all foreign travel. With swift notifications of spend, great security and near perfect foreign currency exchange rates what’s not to like? Very easy app to navigate. Reviewed on: 2nd April 2025

Monzo's simplicity is it's strength.

Monzo's simplicity is it's strength. The ability to pay contacts, send money requests, split bills, and see all your bank accounts in the one app is hugely convenient. Reviewed on: 2nd April 2025

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