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Monzo: Current Account reviews

4.92
Based on 16,610 reviews, last reviewed 26th Mar 2025
28333% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Great app great service easy to use great cash back Great app great service easy to use great cash back Reviewed on: 26th March 2025
Angela M's avatar
Angela M

Latest lowest rating:

1

Poor customer support Their customer service is shockingly poor—what should have been a simple issue turns into week long ordeal Reviewed on: 24th March 2025
Axel's avatar
Axel

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (16610)

Review of the Monzo, Current Account:

Has made budgeting so much easier, so much easier to...

5
Has made budgeting so much easier, so much easier to access/move funds. Investment account is also fantastic to quickly add money to. Reviewed on: 9th February 2025

Top choice for new arrivals in the UK

5
When I first arrived in the country, no one wanted to open a bank account with me and that's where Monzo stepped up. It was so easy to set up a current account as a new immigrant in the UK and this is a massive selling point for their products. Reviewed on: 24th March 2025

Monzo is a great bank, so quick and easy to use.

5
Monzo is a great bank, so quick and easy to use. They have so many features that help you save and keep an eye on your finances... it really is everything you need in a bank Reviewed on: 24th March 2025

The easiest way to bank

5
Everything is so easy to find, app is fantastic and managing money is clear and safe. The features are brilliant and the benefits very good value for money. Reviewed on: 24th March 2025

The best ever!

5
Easy to use. I love it! No issues so far. Whenever I have a problem with a payment and reach out, I get it resolved in 2 -3 working days which is super quick for me. Kudos, Monzo! Reviewed on: 24th March 2025

Poor customer support

1
Their customer service is shockingly poor—what should have been a simple issue turns into week long ordeal Reviewed on: 24th March 2025

Easy accesses opening easy transferEasy loan

5
Easy accesses opening easy transferEasy loan Reviewed on: 24th March 2025

Monzo has a way of bringing to my knowledge the cash...

5
Monzo has a way of bringing to my knowledge the cash back opportunities. More so, Monzo renders good customer service. Reviewed on: 23rd March 2025

Excellent, great customer service

5
Excellent, great customer service Reviewed on: 23rd March 2025

Monzo made me look at money differently.

4
Monzo made me look at money differently. I've learned a lot and I'm in better control of my money BUT customer service is absolutely slow Reviewed on: 23rd March 2025

I’ve had a great experience as a Monzo customer.

5
I’ve had a great experience as a Monzo customer. The app is user-friendly, with instant spending notifications and easy budgeting tools. Customer support is responsive, and features like fee-free spending abroad make banking smooth. Overall, a hassle-free and modern banking experience Reviewed on: 23rd March 2025

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