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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (16837 reviews)

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4.92

Based on 16,837 reviews, last reviewed 2nd Apr 2025

31950% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo is the winner! Monzo are so customer focus, user friendly and have first class customer service. They also assist with savings and help with ideas for debt, savings ... Read more Reviewed on: 2nd April 2025

Latest lowest rating:

1

Poor customer support Their customer service is shockingly poor—what should have been a simple issue turns into week long ordeal Reviewed on: 24th March 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (16837)

Review of the Monzo, Current Account:

Clean and fresh

The best bank I’ve dealt with, focused, professional, modern and clean to deal with! Reviewed on: 16th March 2023

I not had any problems with this bank

I not had any problems with this bamky Reviewed on: 2nd April 2025

Everything is smooth, quick and friendly.

Everything is smooth, quick and friendly. Reviewed on: 2nd April 2025

First class Bank, always ready to assist customers 24/7

First class Bank, always ready to assist customers 24/7 Reviewed on: 2nd April 2025

Monzo is a really convenient app to use, for every d...

Monzo is a really convenient app to use, for every day banking and travelling abroad. I especially lile how easy it is to set up savings accounts. Reviewed on: 2nd April 2025

Tech led.

Tech led. Just excellent. Easy transfer, great offers, instant international transfers, most other banks hold on to the cash for days. Great products. Reviewed on: 2nd April 2025

Monzo Current Account

Opened the Monzo current account to use abroad without transaction fees. Process was quick and straightforward. App is intuitive and easy to use, as is paying friends & family. Reviewed on: 2nd April 2025

Great experience overall, the new features and produ...

Great experience overall, the new features and products are exactly what I was looking for, great way to get going and very simple. My advice would be around contacting support could be a little easier to find. In the app you have to jump through several hoops to get to the messaging or contact details, sometimes you just need to contact monzo and whilst you can, make it easier to find. Customer service is great don't get me wrong but just a minor tweak to make sending a message easier. Reviewed on: 2nd April 2025

Monzo is so easy to use especially when travelling.

Monzo is so easy to use especially when travelling. The app is brilliant. Informative and simple. Secure, great exchange rates and cute card! Thank you Monzo! Reviewed on: 2nd April 2025

Excellent bank

Very good customer service and always on hand to assist Reviewed on: 2nd April 2025

New features on safety/Security are very important

New features on safety/Security are very important, great user friendly app, many products, upfront honest costs. Reviewed on: 2nd April 2025

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