Smart Money People Logo

Monzo: Current Account reviews

4.92
Based on 14,846 reviews, last reviewed 27th Nov 2024
56% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good for everything Efficient. Good at organising your money with pots(with decent interest i may add). Flawless when transferring money to other accounts - i had issues ... Read more Reviewed on: 27th November 2024
Alexbrada's avatar
Alexbrada

Latest lowest rating:

1

Asked for statements after closing my account Closed my monzo account. They sent me an annual statement. Requested on Wednesday 13th November for statements to be sent in a monthly format to me vi... Read more Reviewed on: 15th November 2024
Muhammed A's avatar
Muhammed A

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14846)

Review of the Monzo, Current Account:

Great customer support

5
Fantastic and awesome response to customer needs and also rendered unmeasurable and unquestionable support to customers Reviewed on: 8th April 2023

Not Crypto friendly in the slightest.

1
Not Crypto friendly in the slightest. I would give zero as a rating if that was an option. Deposited a small sum in a new monzo account and as soon as I tried to send it to a cryto exchange, the company have frozen my account whilst 'specialists' look at it and have requested various info. If I'd tried to put it onto a gambling site, they would have allowed me. No interest in their customers wellbeing, just want to stop UK customers moving to crypto assets as it impacts their bottom line. Terrible customer service on chat, waiting for hours a a time for a response. Avoid at all costs. Reviewed on: 9th June 2024

Love this app.

5
Love this app. Really helped me get on top of my money and budgeting. Forever in the black due to the simplicity of use. Ability to set money aside in pots and to squirrel the odd pennies into a savings pot is brilliant. Gives perfect resonance to the saying about pennies adding into a pound. Reviewed on: 6th June 2024

Modern Banking

5
Since day 1 I have had no troubles with Monzo. In fact they have offered me different services which they do. Like saving pots etc Reviewed on: 6th June 2024

I've been using Monzo for years and I can't even ima...

5
I've been using Monzo for years and I can't even imagine using a different bank as my main account. The experience has been great, and I've been using premium (now Max) which gives me so many extra benefits (e.g. I travel a lot and I needed a travel insurance, but decided to pay for Monzo instead of a separate company I'd need to deal with). Reviewed on: 5th June 2024

They don't really support you if you've been the vic...

2
They don't really support you if you've been the victim of a scam. Plus the customer service takes ages to get back to you. It's almost as if there is no real human behind the customer service wall. This makes me weary of them. It's a shame because all of the other perks and features are quite nice. Reviewed on: 5th June 2024

Easy to setup and acess your funds

5
Easy to setup and acess your funds Reviewed on: 3rd June 2024

Better banking!

5
Better banking! Didn’t think it was possible, but Monzo has made me interested in my money! Reviewed on: 2nd June 2024

Best bank i have ever been with!

5
They offer various perks, a free 1 year railcard and weekly greggs. Like how could i ask for more? The service is reliable and i love the system where you use pots to save money in! Overall Monzo is now the main bank I use. You can even ask for your pay a day early! Reviewed on: 2nd June 2024

Brilliant bank, easy to use , easy to send money and...

5
Brilliant bank, easy to use , easy to send money and track your spending also. Reviewed on: 30th May 2024

I recommend monzo

5
I have had a mozo card for going on 4 years now ever had an issue that wasn't sorted quickly the ability to see money coming to the account and get the day before is a key benefit that drew me to monzo Reviewed on: 29th May 2024

Do you have a different Monzo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Monzo has a range of products available. Check the ratings of each product to find the right one for you. View all products