Write a review

Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (14846 reviews)

View other Monzo products

4.92

Based on 14,846 reviews, last reviewed 27th Nov 2024

47% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Good for everything Efficient. Good at organising your money with pots(with decent interest i may add). Flawless when transferring money to other accounts - i had issues ... Read more Reviewed on: 27th November 2024

Latest lowest rating:

1

Asked for statements after closing my account Closed my monzo account. They sent me an annual statement. Requested on Wednesday 13th November for statements to be sent in a monthly format to me vi... Read more Reviewed on: 15th November 2024

Read all reviews See your review

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14846)

Review of the Monzo, Current Account:

Disappointing Customer Service Experience with Monzo

Over the past year, my experience with Monzo has been quite frustrating. The customer service has significantly declined, with advisors often lacking the necessary knowledge to assist with my queries. On multiple occasions, I was given incorrect information, which led to further complications and delays. This lack of reliability and poor service has been a major letdown, especially considering how promising Monzo once was. I hope they address these issues, but as of now, I'm quite disappointed with their service. Reviewed on: 4th September 2024

Great job folks!

From the UX to the representative savings accounts, this little company feels like it has it all. I feel I can really save whilst making the most of the offers that Monzo has - with Flex, pots and more! Reviewed on: 23rd May 2024

Great product and app works really well.

Great product and app works really well. Premium features are good value for money. Good savings rates and great isa option Reviewed on: 23rd May 2024

Much better than high street banks!!!

I have no issues with Monzo. A very good bank. Much better than high street banks!!! Reviewed on: 23rd May 2024

Great app, very helpful guidance, easy to use.

Great app, very helpful guidance, easy to use. Overseas spend is a great feature as is shared tabs Reviewed on: 23rd May 2024

Monzo Forever

I CASSed away a few years ago and instantly regretted it - now I’m back no financial incentive will ever tempt me to leave again as everything Monzo does is so much better Reviewed on: 21st May 2024

I have a standard account with Monzo.

I have a standard account with Monzo. I don’t pay for any extras and I find it really easy to use. I like how easy and simple the layout is, and being able to quickly transfer money and just being able to move your money around so easy. It’s so simple to pay other people as well, and I really like the “pots” feature. Reviewed on: 16th May 2024

Easy to use and has clever ways to help you...

Easy to use and has clever ways to help you save Reviewed on: 7th May 2024

Quick & easy

very easy to set up, make quick payments/ manage money, and easy to manage via the app Reviewed on: 3rd May 2024

The best bank account out there i was sceptical at f...

The best bank account out there i was sceptical at first the app is top dollar kerching ! Reviewed on: 27th April 2024

Keep up the good work!

Monzo has been my bank provider since the day I moved to the UK to work. My collegues needed me to set up an account fast and for a foreigner who is just starting to adjust to a new country this sometimes can be tricky. Compared with the other banks Monzo was the easiest and fastest to sign up to, and 5 years after i don't regret that choice. I've seen many useful changes being implementent over the years which have made the usability better. I'm always in control of my finances which gives me a great peace of mind. I'm using Monzo for my personal account and I also set up a joint account which works very well (it took sometime to be approved though and until them we were using the shared tabs function which is not too bad). The only thing i've not been using is the Flex credit card because I feel it doesn't actually provide the benefits of an actual credit card. Reviewed on: 26th April 2024

Do you have a different Monzo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Monzo has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub