Smart Money People Logo

Monzo: Current Account reviews

4.92
Based on 14,852 reviews, last reviewed 3rd Feb 2025
27% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent bank account The Monzo app works well and has good loan offers, the money is safe. Reviewed on: 3rd February 2025
Tomasz G's avatar
Tomasz G

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025
CF's avatar
CF

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14852)

Review of the Monzo, Current Account:

I have a standard account with Monzo.

5
I have a standard account with Monzo. I don’t pay for any extras and I find it really easy to use. I like how easy and simple the layout is, and being able to quickly transfer money and just being able to move your money around so easy. It’s so simple to pay other people as well, and I really like the “pots” feature. Reviewed on: 16th May 2024

Keep up the good work!

4
Monzo has been my bank provider since the day I moved to the UK to work. My collegues needed me to set up an account fast and for a foreigner who is just starting to adjust to a new country this sometimes can be tricky. Compared with the other banks Monzo was the easiest and fastest to sign up to, and 5 years after i don't regret that choice. I've seen many useful changes being implementent over the years which have made the usability better. I'm always in control of my finances which gives me a great peace of mind. I'm using Monzo for my personal account and I also set up a joint account which works very well (it took sometime to be approved though and until them we were using the shared tabs function which is not too bad). The only thing i've not been using is the Flex credit card because I feel it doesn't actually provide the benefits of an actual credit card. Reviewed on: 26th April 2024

Great digital banking

5
I have been with Monzo for about 4 or 5 years. Customer service was good when I needed to contact them, polite and helpful. Their app is very easy to use, they are always imroving it and ask for recommendatins from customers on how to improve. Credit card called Flex with the option of 3 months interest free or spread payments over 12 months. Interest rates are very fair. Have recommended this bank in the past and would do so again. Reviewed on: 21st April 2024

a next-level bank...

5
Monzo is a next-level bank, easy to navigate and their customer service is excellent. The key features easily accessible, and in addition to often being the first to introduce new features and services, they actively engage their customer based. I've been with them for more than 4 problem-free years. Reviewed on: 21st April 2024

So much better than hsbc

5
Has been a delight since I got Monzo in 2017 Reviewed on: 20th April 2024

It is perfect as i want wondorful amazing

5
It is perfect as i want wondorful amazing Reviewed on: 19th April 2024

Confident and happy long term current account client

5
I've been a Monzo customer for many years and I'm happy to see them grow while maintaining a strong customer driven approach. From very valuable app improvements to new products, I've not felt the need to move away from them and have felt confident in keeping and growing my hard-earned with them. Reviewed on: 19th April 2024

Monzo is a fantastic personal finance management too...

5
Monzo is a fantastic personal finance management tool, providing a series of valuable integrations and pots which make segregating funds, and allocating bills a breeze. Reviewed on: 19th April 2024

Amazing Service

5
I have switched to fully use monzo as it has everything I need. Reviewed on: 18th April 2024

It is great, Monzo is so easy to use and interact with.

5
It is great, Monzo is so easy to use and interact with. Will definitely reccomend to anyone Reviewed on: 18th April 2024

It was gd but some time you guys enable to solve the...

5
It was gd but some time you guys enable to solve the issues Reviewed on: 18th April 2024

Do you have a different Monzo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Monzo has a range of products available. Check the ratings of each product to find the right one for you. View all products