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Monzo: Current Account reviews

4.92
Based on 16,910 reviews, last reviewed 9th Apr 2025
49675% increase in 5 star reviews
in the past 90 days
267% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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3%
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0%
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0%
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1%

Latest highest rating:

5

easy app to navigate with really helpful and quick c... easy app to navigate with really helpful and quick customer service that runs in the app ( no having to call and sit on hold for hours). Great when tr... Read more Reviewed on: 9th April 2025
Daniella 's avatar
Daniella

Latest lowest rating:

2

Froze our card Froze my husband's card for absolutely no reason. Not expected behavior. Can do much better. Reviewed on: 9th April 2025
Marta's avatar
Marta

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (16910)

Review of the Monzo, Current Account:

Mega Monzo

5
Fantastic from start to finish - Monzo help me organise, plan and budget my spending and saving on a day to day and long term basis. The technical innovation makes banking easier, the customer support is second to none and to borrow from another well known company - it just works! Reviewed on: 30th January 2019

easy app to navigate with really helpful and quick c...

5
easy app to navigate with really helpful and quick customer service that runs in the app ( no having to call and sit on hold for hours). Great when traveling abroad too. Use as my main bank account and couldnt fault my Monzo experience at all. Reviewed on: 9th April 2025

They are awesome and super accessible as well as fri...

5
They are awesome and super accessible as well as friendly and modern Reviewed on: 9th April 2025

It just works, binned my high street bank 5 years ago.

5
It just works, binned my high street bank 5 years ago. I need more pots though, guys. I would upgrade my account to get more! Reviewed on: 9th April 2025

Froze our card

2
Froze my husband's card for absolutely no reason. Not expected behavior. Can do much better. Reviewed on: 9th April 2025

Customer service is as bad as it can get

1
Horrible support to customers. It's always generic answers and they barely provide any resolution in time. Going back to my traditional bank account. Reviewed on: 9th April 2025

Genuinely modern banking tech.

5
Genuinely modern banking tech. Always banked with Halifax and barclays and Monzo is such a breeze in comparison. Easy to use apps, flexible finance options, easy to use abroad. Good savings rates. Reviewed on: 8th April 2025

It’s just so easy.

5
It’s just so easy. Even my grandma uses it with ease. Reviewed on: 8th April 2025

Great app to manage finances.

5
Great app to manage finances. Good opportunities to save money with great %. Easy to use, up to date with notifications. Secure bank! Reviewed on: 8th April 2025

Monzo the best

5
Love the monzo app and features it’s the best Reviewed on: 8th April 2025

The app is great and easy to use, love the credit re...

5
The app is great and easy to use, love the credit report and mortgage tracking system Reviewed on: 8th April 2025

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