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Monzo: Current Account reviews

4.92
Based on 17,224 reviews, last reviewed 6th Dec 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Good bank in mobile application. Very good start ,good bank, good application in mobile. Reviewed on: 6th December 2025
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Anonymous

Latest lowest rating:

1

Account Clouser Monzo decided to close my account In September 2025, and they informed me about this in July 2025. They refused to give me any reason as to why they w... Read more Reviewed on: 26th September 2025
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Zenab

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (17224)

Great Bank

5
Listens to customers, really friendly customer support via chat, down-to-earth management. Exactly what you don't expect from a bank. Reviewed on: 30th November 2018

Love Monzo!

5
Before using Monzo I'd never really considered that my previous banking app was lacking - I was so wrong. I love the instantaneous balance updates, the money pots are great, as are the spending projections and the travel money feature. Reviewed on: 30th November 2018

A current which is moving with the times!

4
Since the launch of the current account, Monzo has been developing and implementing create features such as savings pots that roundup spending when using the Monzo card etc. The bank is also transparent about pricing as well as keeping customers up to date on what features it is developing for the near future. Customer service has been great, albeit they do take slightly longer to respond but I assume that is largely down to taking on a large number of new customers in a short space of time. Reviewed on: 30th November 2018

Best BANK hands down.

5
No competition to compare with. Best bank I've used. Never again with high Street banks. Reviewed on: 29th November 2018

The best Bank ever

5
I just love it. It's best app, not like high street bank. Reviewed on: 29th November 2018

Amazing Bank!

5
Wonderful customer service, who speak to you like a friend, and make you completely at ease. Tone of voice completely different to the corporate and formalised tone of other banking services. Reviewed on: 29th November 2018

Awesome app!

5
By far the best mobile banking app, Monzo has come a long way and is my go to for daily purchases Reviewed on: 28th November 2018

Best bank I've ever used

5
Monzo are the best bank I've ever used. Their customer support is top notch, the app is well thought out and very responsive. They listen to customer feedback and implement new features regularly that put other Banks to shame. It's weird how all the old legacy Banks are just now implementing features monzo have had for ages in an attempt to keep their customers! Reviewed on: 27th November 2018

Like a high street bank, but way easier

5
The range of products and savings accounts may not be quite the same level yet, but the customer service is incredible and everything is instant. I've fully moved over from Lloyds to Monzo for day to day banking, just keeping my heritage account open for the benefits Reviewed on: 26th November 2018

Clean, elegant and damn works

5
Monzo works wonderfully well, and even where they don't, they are clear about how they are improving and their overall goal of making money easier to understand Reviewed on: 26th November 2018

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