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Monzo: Current Account reviews

4.92
Based on 17,069 reviews, last reviewed 14th Apr 2025
71367% increase in 5 star reviews
in the past 90 days
175% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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3%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Everything works and works very well. Everything works and works very well. From starting with a basic account for transferring money with friends I now use it as my main account and have ... Read more Reviewed on: 14th April 2025
Carl H's avatar
Carl H

Latest lowest rating:

1

Poor support Horrendous customer support, had to wait for weeks to get my account unlocked. Took away all my money and uninstalled Reviewed on: 13th April 2025
Trent's avatar
Trent

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (17069)

Review of the Monzo, Current Account:

Hidden dynamic currency conversion in Jordan

2
Monzo will show your ATM withdrawals in USD, not JD, at an unfavourable exchange rate. This does not happen with my other UK debit cards. Reviewed on: 2nd October 2017

Everything works and works very well.

5
Everything works and works very well. From starting with a basic account for transferring money with friends I now use it as my main account and have moved to open a business, joint, and two childrens’ accounts too Reviewed on: 14th April 2025

No drama

5
Quick and easy to open. Good products Reviewed on: 14th April 2025

I have a paid account with a few perks.

5
I have a paid account with a few perks. Got the account for the app really, but over time there seem to be more good things being added. Reviewed on: 13th April 2025

Help just a chat away

5
Whenever I have had a query about my account, I just put the query in the help section and I get a response sooner than I would have made a call to any other physical bank. They are very efficient and at the moment they have an excellent savings programme called 1p saving challenge. It is helping me save without a pinch. Reviewed on: 13th April 2025

Poor support

1
Horrendous customer support, had to wait for weeks to get my account unlocked. Took away all my money and uninstalled Reviewed on: 13th April 2025

It's best banking app that I have.

5
It's best banking app that I have. Reviewed on: 13th April 2025

Best bank ever, I’d highly recommend

5
Best bank ever, I’d highly recommend Reviewed on: 13th April 2025

Love how modern they are as a bank.

5
Love how modern they are as a bank. Things like pots, paying bills from pots, split the bill, tracking spending are great features! Reviewed on: 13th April 2025

very good service everything good

5
very good service everything good Reviewed on: 13th April 2025

I used Monzo. Excellent

5
I used Monzo. Excellent for send money and everything. Reviewed on: 13th April 2025

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