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Monzo: Current Account reviews

4.92
Based on 16,837 reviews, last reviewed 2nd Apr 2025
31950% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Monzo is the winner! Monzo are so customer focus, user friendly and have first class customer service. They also assist with savings and help with ideas for debt, savings ... Read more Reviewed on: 2nd April 2025
Deborah Sherry's avatar
Deborah Sherry

Latest lowest rating:

1

Poor customer support Their customer service is shockingly poor—what should have been a simple issue turns into week long ordeal Reviewed on: 24th March 2025
Axel's avatar
Axel

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (16837)

Review of the Monzo, Current Account:

Seamless Banking on-the-go

5
Monzo is a mobile-only bank with a really user-friendly app. One of my favourite things about Monzo is that they're always improving and testing new features in Monzo Labs. The app gives you real-time spending notifications, automatic transaction categorization, and helpful tools for saving and budgeting. And if you ever need help, their customer support is available 24/7 through the app. Overall, Monzo is a refreshing take on banking and the app is definitely worth trying out! Reviewed on: 15th March 2023

Monzo is the winner!

5
Monzo are so customer focus, user friendly and have first class customer service. They also assist with savings and help with ideas for debt, savings and planning for future. Plus the bright colour card is amazing Reviewed on: 2nd April 2025

All round excellent banking service

5
I have had a Monzo account alongside other banks for a few years now and the service and user-friendliness of Monzo is outstanding in comparison. The features offered to track and categorise my spending is excellent and helps no end with budgeting, and the round-up savings pot is truly excellent. Reviewed on: 2nd April 2025

Excellent security and fraud prevention.

5
Excellent security and fraud prevention. Next level mobile app. Reviewed on: 2nd April 2025

Absolutely brilliant experience with Monzo they help...

5
Absolutely brilliant experience with Monzo they helped me retrieve my money back from a fraud scam. Reviewed on: 2nd April 2025

Yafets Monzo review

5
It’s been a great time with them they help a lot and they’re always on call Reviewed on: 2nd April 2025

Monzo has excellent features for their customers.

5
Monzo has excellent features for their customers. They provide credit and pay it back in 3 Instalments without any charge of interest this what I most like. Reviewed on: 2nd April 2025

Best Bank Account I've Had

5
Monzo is the best bank I've ever had, being all digital means that the app is full of useful, innovative features that are actually useful. I can't think of a feature that's missing, great for spending abroad, managing money & the flex credit card is also really easy to manage. Reviewed on: 2nd April 2025

Easy to use, easy to sort issues like refunds and lo...

5
Easy to use, easy to sort issues like refunds and lots of great features e.g. savings pots can be opened rapidly of different types, round ups and split payments Reviewed on: 2nd April 2025

Monzo always keep raising the bars of financial serv...

5
Monzo always keep raising the bars of financial services. The Bank constantly improves her system to ensure clients get value for their money. For me, Monzo is the safest banking app. They have zero tolerance for scamming and lay priority on the safety of clients money Reviewed on: 2nd April 2025

Monzo 5 star

5
No problems, easy banking, great information on app, helps budgeting can’t fault this bank Reviewed on: 2nd April 2025

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