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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.37 (819 reviews)

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4.33

Based on 819 reviews, last reviewed 6th Feb 2025

67% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

68%

18%

Latest highest rating:

5

Easy to manage either through app or from the computer. Easy to manage either through app or from the computer. Clear sources of information. Reviewed on: 6th February 2025

Latest lowest rating:

1

DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK... DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK Was offered £200 to switch my current account to Nationwide. With hindsight if I had been offered £500 ... Read more Reviewed on: 20th August 2024

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (819)

Review of the Nationwide, FlexAccount:

Easy to use and good value

Simple to use. Free to use. Free small overdraft. Reviewed on: 28th November 2024

Good customer service both online and face to face

Good customer service both online and face to face Reviewed on: 23rd January 2024

Brilliant products and especially rewards for loyalt...

Brilliant products and especially rewards for loyalty - something hard to find in financial services. Customer service is second to none and they are very supportive. Initiatives such as Fairer Share and supermarket shopping cashback have been deeply positive initiatives especially in terms of the cost of living crisis. Overall a brilliant building society. Reviewed on: 10th January 2024

Been a nationwide current account customer for years...

Been a nationwide current account customer for years and they have always been reliable easy to deal with. No question of me changing in the near future. App is a little over complicated now compared to newer user interfaces, but this very good Reviewed on: 8th January 2024

Archaic

It's like banking in the 50s. Dreadful. They send you a silly plastic card reader you need to do any sort of action. Even access your account. Reviewed on: 30th December 2023

Simply dreadful

I have had nothing but problems dealing with Nationwide. It has been the worst experience I have ever had with any banking organisation. I have been lied to and let down every time I have tried dealing with them, the service has been completely inadequate. I also have a Virgin Bank account, they have been great with no issues. I am now closing the Nationwide account to move elsewhere. I would highly recommend using anyone else rather than Nationwide. Reviewed on: 28th December 2023

card reader slavery

Every time I need to transfer to a new person they still require card reader so have to wait till I get back home Reviewed on: 13th December 2023

Excellent service

Staff always helpful, site is very secure. Reviewed on: 10th October 2023

My money has been stolen by this Nationwide

I have been a customer with nationwide building society for over 19 years ; with no justification or so far my account has withheld without access to my money; I requested the account to be closed and at the time of writing this text here, over 3 weeks or money hasn’t been sent, avoid them as they are very racist bank in the UK Reviewed on: 6th October 2023

AVOID AVOID AVOID AT ALL COST

AVOID AVOID AVOID AT ALL COST AVOID AVOID AVOID AT ALL COST Banking with them 20 years. Today they froze my account becouse I made a payment of £750 to my brother account and they decided its fraud. Bare in mind we have same surname. Call them, toldem thats not fraud its me sending my money to my brother account.Lots of intrusive questions, why, what for, my brother date of birth, insinuating that I may suport criminal activities, I gave them the reson they said they are not convinced as i could make it up. Is this for real ?? Whats wrong with this people? They froze my account cos Loren felt like it. What a dystopian world we live in? I will sort out legal advise and I am out off there. Discussing costumer service. Reviewed on: 26th September 2023

Available polite easy

Vey welcoming in Branch you feel like you belong not just another punter Reviewed on: 25th August 2023

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