Smart Money People Logo

Nationwide: FlexAccount reviews

4.39
Based on 877 reviews, last reviewed 19th Mar 2025
1733% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
17%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

4

Fantastic! The customer service is amazing, the app is easy to use and has great features (including a map attached to each payment so you can see exactly where ... Read more Reviewed on: 19th March 2025
Kristina Bates's avatar
Kristina Bates

Latest lowest rating:

1

So far an absolute joke of an establishment. So far an absolute joke of an establishment. I'm honestly stunned this is the same bank that is supposed to be regarded so highly for customer service... Read more Reviewed on: 27th February 2025
Joe pollard's avatar
Joe pollard

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (877)

Review of the Nationwide, FlexAccount:

Superb account, fantastic reliable friendly bank.

5
Love Nationwide. As a relatively new customer, I'm so pleased I moved accounts to them. Reliable, friendly, supportive and good interests rates too. Always helpful in branch, works well online, and meets all my needs with ease. Reviewed on: 16th March 2023

Best bank going

5
I've never had a single problem with Nationwide, and when I've needed them for anything it's been very painless. I work for another bank (who I shall not name) and their service/processes are horrific in comparison Reviewed on: 22nd February 2023

Very good bank

4
Good customer support, wide range of products. Reviewed on: 21st February 2023

Fantastic, supportive banking

5
Never had any issues with Nationwide, they have been fantastic whenever I’ve needed to contact them. I recently had a fraud issue and they dealt with it quickly and most important, kindly. Impeccable customer service. Reviewed on: 21st February 2023

Fantastic bank

5
Very professional and highly recommend them Reviewed on: 21st February 2023

Flexible

5
Having been with nationwide for over 20 years, I've had numerous opportunities to make contact. Each time I have, the service has been exemplary Reviewed on: 21st February 2023

Great

5
Great bank and extras are easy to use and reliable Reviewed on: 21st February 2023

They are always so kind and ready to help

5
Ive had to go into the bank many times and all staff are always so lovely and accommodating. On a business and personal level they always have your best interests at heart Reviewed on: 21st February 2023

Competitive packaged account

4
A competitive packaged account which provides us with travel insurance and breakdown cover primarily at a good price. I would like to see interest offered on balances though. Reviewed on: 20th February 2023

Good Bank

5
Good Bank and have mortgage with nationwide over 10years. No troubles Reviewed on: 19th February 2023

Temperamental

3
On line banking app isn’t very reliable it freezes often and can be awkward to get into Reviewed on: 18th February 2023

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Nationwide has a range of products available. Check the ratings of each product to find the right one for you. View all products