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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.4 (877 reviews)

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4.39

Based on 877 reviews, last reviewed 19th Mar 2025

1733% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

71%

17%

Latest highest rating:

4

Fantastic! The customer service is amazing, the app is easy to use and has great features (including a map attached to each payment so you can see exactly where ... Read more Reviewed on: 19th March 2025

Latest lowest rating:

1

So far an absolute joke of an establishment. So far an absolute joke of an establishment. I'm honestly stunned this is the same bank that is supposed to be regarded so highly for customer service... Read more Reviewed on: 27th February 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (877)

Review of the Nationwide, FlexAccount:

Superb account, fantastic reliable friendly bank.

Love Nationwide. As a relatively new customer, I'm so pleased I moved accounts to them. Reliable, friendly, supportive and good interests rates too. Always helpful in branch, works well online, and meets all my needs with ease. Reviewed on: 16th March 2023

Good banking service

Been with nationwide for over 20 years. Reviewed on: 14th January 2023

Great bank, very helpful and easy to use app

Having switched from Lloyds to Nationwide a decade ago I am now a long standing customer. The app is really easy to use ane the staff are really helpful. Reviewed on: 13th January 2023

Great everyday account

Free account for everyday use, great customer service, always help with any problems quickly. Reviewed on: 11th January 2023

Great and easy to use product

Great and easy to use product. Have been using it for many years on a daily basis from the app on my phone. Reviewed on: 11th January 2023

Supportive and knowledgeable

Helped me through tough financial times and were supportive of my plight. Reviewed on: 10th January 2023

All you need from a Current Account

It does all you expect from a Current Account, reliably, consistently and efficienctly. Reviewed on: 10th January 2023

Wouldn't honour their promise

Wouldn't honour a switch after it was their fault it wasn't processed in time. Zero communication. Went into branch several times with no progress. Lost me £200, lost them a switch. Reviewed on: 6th January 2023

FUMING

Absolutely FUMING. YET AGAIN nationwide doing 'works' that means I can't access MY OWN TRANSFER, which means I can't BUY MY KIDS DINNER!!! SICK TO ******* DEATH OF NATIONWIDE! Reviewed on: 10th December 2022

Poor customer service

Poor customer service Nationwide didn't give me access to my own money Reviewed on: 6th December 2022

Awesome staff at witham branch

So today I needed assistance as I’m disabled mentally and physically and I had some paperwork that was not bank related, I rang my local branch (witham) amd spoke to the manager Shirley Richards she invited me to come along and they would help, my son kindly gave me a lift and I was seen immediately by the server and Shirley I really cannot rate them enough this is the 2nd time in a few months that they have helped they witnessed my signature for me which helped massively with my paperwork and solved my issue, without Shirley amd her team I don’t know what I would have done! So many thanks for all your help I wouldn’t hesitate to contact you again. Reviewed on: 17th November 2022

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