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Nationwide: FlexAccount reviews

4.37
Based on 880 reviews, last reviewed 1st Apr 2025
1767% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
69%
See only 4 star reviews
17%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
9%

Latest highest rating:

5

Been with nationwide for decades. Been with nationwide for decades. Love the cash rewards. Reviewed on: 22nd March 2025
Stephen's avatar
Stephen

Latest lowest rating:

1

If I could give no stars, I would! If I could give no stars, I would! Absolutely incompetent, functionally locked accounts because they failed the set up properly, app and internet bank... Read more Reviewed on: 1st April 2025
Phoebe Pallotti's avatar
Phoebe Pallotti

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (880)

Review of the Nationwide, FlexAccount:

Superb account, fantastic reliable friendly bank.

5
Love Nationwide. As a relatively new customer, I'm so pleased I moved accounts to them. Reliable, friendly, supportive and good interests rates too. Always helpful in branch, works well online, and meets all my needs with ease. Reviewed on: 16th March 2023

Excellent service

5
I have already found Nationwide extremely helpful and the customer service is top notch!! Reviewed on: 5th March 2022

Helpful Great Account Good Features

5
Good account works well my only complaint is they exclude savings accounts on open banking Reviewed on: 5th March 2022

Trustworthy Bank with Integrity

5
Been with Nationwide since I had my mortgage with them this last 23 years, always been solid no-nonsense bank and very reliable. Reviewed on: 3rd March 2022

Great Banking

5
I've been with the Nationwide for my whole life and I can't fault it. Their website is easy to use and I like that it's a mutual. Reviewed on: 1st March 2022

Great bank

5
Always easy to use and helpful. Would recommend. Reviewed on: 12th February 2022

Appualing now bank Holidays aren't bankholdays take from your account any day they want but don't pay the trader until after bank holiday ie I'm paying intrest on payment on holiday total theifs

1
Appualling discussting bank terrible since covid unkelpfull Reviewed on: 9th February 2022

Mobile insurance

1
Very poor customer service from the mobile insurance provider, delaying tactics, un-necessary late question like proof of usage, IMEI no. via the service provider, etc. Why they didn't put these Qs in the claim form? Wasting time now. Didn't expect it from Nationwide with whom we've been for over 20 years. Leaving soon tho!! Reviewed on: 7th February 2022

Good bank

5
I have been with Nationwide for a few years and am so happy I chose them. If I've ever had a problem a quick phone call has sorted things out. The app is easy to use and I'm very happy Reviewed on: 1st February 2022

Ok

3
Helpful bank who I’ve been with for over 15 years Reviewed on: 26th January 2022

All good

5
Great company, really helpful and supportive Reviewed on: 21st January 2022

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