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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.37 (813 reviews)

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4.29

Based on 813 reviews, last reviewed 20th Nov 2024

64% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

68%

18%

Latest highest rating:

5

Flex account from Nationwide,excellent,no fee everyd... Flex account from Nationwide,excellent,no fee everyday current account.,great app,customer services excellent Reviewed on: 20th November 2024

Latest lowest rating:

1

DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK... DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK Was offered £200 to switch my current account to Nationwide. With hindsight if I had been offered £500 ... Read more Reviewed on: 20th August 2024

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About this product

The FlexAccount is Nationwide’s ‘every day, fee-free bank account’. Opening a FlexAccount is a way to become a member of Nationwide, opening new opportunities for exclusive savings accounts. FlexAccount holders can benefit from a mobile banking app and arranged overdraft options.

Before opening a new current account, check customer reviews for the provider and product. Genuine customer experiences are the best way to gain valuable insight into a financial product. We collect Nationwide FlexAccount reviews to help you make an informed decision when choosing your new current account.

Find out how long customers have had their FlexAccounts and how satisfied they’ve been. Read about the benefits of being a member of Nationwide. Learn more about the features of the mobile banking app and how helpful account holders find it to be. All of this and more can be found in our Nationwide FlexAccount reviews.

Perhaps you already have a FlexAccount? Why not write a review on Smart Money People to help others like you make better financial decisions? Share your honest experience with the account and provider. Is the FlexAccount your main current account? Would you recommend the account to your family and friends? What are the main pros and cons you’ve experienced with the account? Have you had any experience with the customer service team? Write a Nationwide FlexAccount review today.

Nationwide FlexAccount reviews (813)

Review of the Nationwide, FlexAccount:

Reliable service and they strive to find new ways to help customers.

I've had a Nationwide current account for a long time. I've opened others but kept using Nationwide as my main account because it is easy to use and reliable. They are keen for feedback from customers and to find new ways to help. Reviewed on: 11th August 2023

Flex account from Nationwide,excellent,no fee everyd...

Flex account from Nationwide,excellent,no fee everyday current account.,great app,customer services excellent Reviewed on: 20th November 2024

Several different options on how to use my accounts.

Several different options on how to use my accounts. including, whcih i think is very important, being able to go into branch and speak face to face wigth a rreal person Reviewed on: 10th October 2024

Overly complicated application process, it felt like.

Overly complicated application process, it felt like. Looked to join given the good reports on rates, new branding and adverts, but despite a new brand the process and provisions still felt archaic. So much paperwork, slow to send card, unnecessary pay-in rules. Just a waste of time and the credit search in my opinion. Reviewed on: 18th September 2024

Happy my account is with a mutual socie...

Happy that my current account is with a mutual society so I get better value from my accounts Reviewed on: 14th September 2024

Very supportive and great customer servicev

When I’ve had any problems such as people scamming, nationwide have been superb with the support they give which makes you feel safer. Being scammed is intrusive and it helps to have the banks support. They also have recently given members payments of £100 which is brilliant Reviewed on: 6th September 2024

Over 30 years in Nationwide and no problems

Been with Nationwide for over 30y and never had a problem with Current a/c or Mortgage services. Experience was seamless even when living abroad. Only gripe is their poor savings rates. Reviewed on: 25th August 2024

Great service

I’ve been a committed Nationwide account holder for several decades and have always had a good experience. Reviewed on: 24th August 2024

DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK...

DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK Was offered £200 to switch my current account to Nationwide. With hindsight if I had been offered £500 I wouldn't have switched. A flawed IT system not recognising pass numbers, a phone system which sometimes allows telephone banking and sometimes does not, customer service staff who hang up on you, days spent without access to account on mobile. For heavens sake stay away. Reviewed on: 20th August 2024

Super service

Love the fact that Nationwide is still a building society (and the benefits such as member payouts). Super app and easy to work with. Reviewed on: 2nd August 2024

Home card reader in 2024

I cannot believe they still have the home card reader despite their tripplw factor authentication. No other bank (inlcuding HSBC, Santander, Chase, Starling, Revolut) uses card readers to verify payments. I can get better interest in my Chase account 5.1% so want to move all money out but can’t use their card reader. Otherwise Nationwide are pretty good. They have a mutual fund release every year so they pay you to bank with them, although I’d prefer a higher interest rate on savings! App is clunky and doesn’t give information / product details on current product / hard to view statements Reviewed on: 30th July 2024

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