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Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.36 (273 reviews)

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4.39

Based on 273 reviews, last reviewed 29th Mar 2025

1000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

66%

21%

Latest highest rating:

5

Best bank ever. Best bank ever. Great customer service. Always someone to talk to. Local branch and cash rewards, what more could you ask for Reviewed on: 29th March 2025

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

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About this product

The Nationwide FlexDirect current account pays interest on your money and you can earn cashback on debit card purchases for the first 12 months.

If you’re eligible for an overdraft, the first £50 is interest free. The FlexDirect account has to be managed online or over the phone, not at the branch.

Nationwide FlexDirect current account reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience..

Nationwide FlexDirect reviews (273)

Review of the Nationwide, FlexDirect:

Efficient AND mutual

After 20 years with my previous bank, I recently switched my current account to Nationwide because I wanted to start using Open Banking to manage my money. Nationwide handled the switch perfectly, no glitches. They were fab on the phone and in branch. I love that you can pay in cash through a hole in the wall outside of banking hours, that’s so useful. They were able to give me a non-contactless card so I can stick to using my phone to pay contactlessly and not worry about my debit card being misused. If I do misplace my card, I can quickly freeze it in the app without needing to cancel it till I’ve had a good look. And Apple Pay still works while the card is frozen! I love the ‘round up’ in the Nationwide’s app so I can stick my change in a savings account. And I admire their ‘impulse saving’ idea and the way they make it so easy to do it. I admire the fact that Nationwide have a branch in every town I visit and are committed to keeping them going. It’s easy to see why Nationwide is the UK’s biggest mutual and why so many people bank with them. I’m glad I switched. Reviewed on: 1st February 2022

Best bank ever.

Best bank ever. Great customer service. Always someone to talk to. Local branch and cash rewards, what more could you ask for Reviewed on: 29th March 2025

A fairer way to bank!

Nationwide are a great business to bank with. Their status as a building society and the way they share their profits with their customers feels great to be a part of and will certainly keep me as a customer. Additionally, great credit card and savings offerings also support their great appeal. Reviewed on: 24th March 2025

Great product

Great variety of perks to the account Reviewed on: 20th March 2025

Excellent bank.

Excellent bank. They even gave us a £50 bonus this year. Reviewed on: 19th March 2025

Good to have cash back and good interest rate for 12...

Good to have cash back and good interest rate for 12 months. Was easy to switch from flex plus to direct account with it being free to use. New card came quickly and could use it straight away with all direct debits changing over automatically. Reviewed on: 18th March 2025

Nationwide are the best bank

The best bank ever, very easy to contact and always quick to resolve issues. Also give their customers payments through fairer share which is amazing! Reviewed on: 18th March 2025

Banking but fairer

They are giving profits to customers. Can’t beat that. Reviewed on: 18th March 2025

Excellent bank

I use Nationwide as my main current account bank and find their range of savings accounts very competitive. I also like the fact that it is owned by its customers and also their committment to not closing branches, particularly in non-city areas Reviewed on: 7th March 2025

Easy transfer.

Easy transfer and use of account plus good rates of interest. Reviewed on: 7th March 2025

Excellent Rewards Scheme

Every so often, nationwide rewards its flex direct customers for having an account with them which meet certain criteria. Reviewed on: 7th March 2025

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