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Nationwide: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 4.32 (175 reviews)

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4.29

Based on 175 reviews, last reviewed 24th Jan 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

11%

Latest highest rating:

5

Nationwide App Nationwide have a great App — I can see exactly what’s going on with my mortgage. I also have a flex plus account with them and it’s so convenient. I ... Read more Reviewed on: 24th January 2025

Latest lowest rating:

1

A Harsh Lesson in Discrimination Against Caregivers... A Harsh Lesson in Discrimination Against Caregivers and disabilities. I am writing this review with deep disappointment and absolute frustration after... Read more Reviewed on: 15th August 2024

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About this product

Nationwide is a building society that offers a range of financial services, including mortgages. A fixed rate mortgage will have a set interest rate for a certain amount of time, often between two and five years, sometimes even ten. Make sure you’re confident you understand the Ts and Cs and always consult the lender or an independent advisor if you have any questions.

Buying a home is a big financial decision, so finding the right mortgage is important. We collect Nationwide fixed rate mortgage reviews to give you valuable insight into the lender and product.

Find out what homeowners have to say about Nationwide’s fixed rate mortgage. Learn why they chose Nationwide as their mortgage lender and how satisfied they’ve been throughout their mortgage term. Read about the application process and how supportive Nationwide was. Discover the perks of being a Nationwide member. Browse through our Nationwide fixed rate mortgage reviews to find the ones most helpful to you.

Did Nationwide help you buy your dream home? Share your honest opinions about the fixed rate mortgage with our Smart Money People community. Would you recommend the product to family and friends? Were you satisfied with the support provided throughout your application process? Did you encounter any problems with your application, and if so, how well were they dealt with? Whether good or bad, write an honest Nationwide fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

Nationwide Fixed Rate Mortgage reviews (175)

Review of the Nationwide, Fixed Rate Mortgage:

No problem mortgage

Had a mortgage with Natwest for 5 years and about to switch to another product with them. Very happy with them, despite the rate increase Reviewed on: 5th June 2023

Great customer service

Fantastic customer service and friendly and helpful staff. Reviewed on: 22nd November 2019

Easy to manage mortgage

Mortgage was quick and easy to arrange at short notice and has been easy to manage online. Reviewed on: 20th November 2019

Hassle free, friendly and no fuss

Can’t complain, easy to sign up, helpful advice and good customer service Reviewed on: 15th September 2019

swapping

good fixed rates & easy swap from old bank Reviewed on: 30th July 2019

HAVE CANCER INSTEAD OF BECOMING A NATIONWIDE CUSTOMER

It was my bad luck that I decided to go with them for a 5 years fixed mortgage. My circumstances changed and I had to get my partner off the mortgage. Their Mortgage Consultants have no answers and have no training on Nationwide's lending policies. I knew more by reading Nationwide's public policy from their site than the so called Mortgage Consultants. My simple case was completely messed up by their so called Mortgage Consultants who are nothing but Mortgage Software Operators. That was the start of my nightmare. I logged a complaint and the most condescending, fabricating and lying complaints handler was my next nightmare. It seems like she is trained to intimidate complaining customers. She lied to me on the phone and then when I challenged her lies on written email and asked them to review the phone calls I was told in a written reply that they lost my phone recording!!! Even at a high cost of £5500 early repayment charges, I decided to change the lender because I can not trust this bank or their software and their mortgage consultants dont allow manual application by underwriters. So If anyone wants to re-mortgage with them then my advise is either not to have any unusual circumstances in life that may result in a review by Nationwide or dont go with Nationwide in the first place, because they don't have humans but trained robots who are only able to operate a non trustworthy software and trained bullys who intimidate customers when they complain. Given a choice between having cancer and taking a mortgage with Nationwide, I will chose cancer. NB: I have contacted BBC Watchdog. Hopefully people will soon see the whole story and learn from my misfortune with this company. Reviewed on: 22nd July 2019

Painfully slow mortgage application

I started my mortgage application early February and was truthful about my sources of income. As I work part time due to my disabled son am being penalised for 3 weeks for DLA letter as I didn’t have all the pages only front page. Misled that senior underwriter will apply discretion. I had already sent duplicate now as benefit is due review in April they are saying I cannot prove addition income for foreseeable future. The property is now entering search stages and I have submitted child tax credits letter Which will take a week To assess as each document upload takes 2 days. I am Sick of the delays as this letter has held everything up. Other proofs straight away approved. I wish they had been honest with me and just refused earlier on then Could have closed my account as well with Nationwide as really annoyed with them. I hope people reading this will stay clear as single working mothers have no chance of getting approved if same circumstances as mine. Reviewed on: 23rd February 2019

Great service

Great service, friendly staff who are very helpful offered good rate Reviewed on: 10th February 2019

First time buyer

Great service and value for first time buyer. Good cash back Reviewed on: 5th February 2019

Effortless

Applying and getting accepted for our first mortgage was a breeze. Although there was an error on their part, a quick phone call got this resolved. They also sent us a welcome box when we completed on our house. Reviewed on: 18th January 2019

honest, good customer

I have always found this provider to be on a high knowledgeable standard, feel like my business is important to them and always received excellant customer service. Reviewed on: 13th January 2019

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