Smart Money People Logo

Nationwide: Home Insurance reviews

2.32
Based on 78 reviews, last reviewed 22nd Dec 2024
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
27%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
50%

Latest highest rating:

5

The best price. The best price for complete cover. Easy to understand insurance. Reviewed on: 23rd August 2024
Jen's avatar
Jen

Latest lowest rating:

1

Avoid at all costs! Shocking service Due to the high winds/storm our roof came off, leaving our house exposed to the elements. Not only were the phone lines down for an entire day, I was ... Read more Reviewed on: 22nd December 2024
Alice 's avatar
Alice

About this product

Whether you require buildings insurance, contents insurance or a combination of the two, finding the right insurer can be difficult. At Smart Money People, we want to make this process as quick and easy as possible. We collect Nationwide home insurance reviews to help you decide if it’s the right provider for your needs.

Nationwide works with Royal & Sun Alliance Insurance Ltd to provide home insurance policies. With a variety of additional extras, you can be confident you’re only paying for the cover you need. Nationwide also runs varying offers over time, such as discounts on your premium. Check the Nationwide website to see what offers are available at your time of purchase.

Finding the right provider will depend on your personal needs from a home insurance policy. You may be looking for a vast selection of optional extras in order to build a robust level of cover. On the other hand, you might be searching for the lowest cost premium on the market. Be sure to understand what’s most important to you from a policy before committing to a provider. Read our Nationwide home insurance reviews to decide if Nationwide is the right insurer for you.

Have you had a home insurance policy with Nationwide? Did you opt for buildings insurance, contents insurance, or a combination of both? How simple was the sign-up process? Were you satisfied with the level of cover you received for the cost of your premium? Did you need to make a claim, and if so, how well was it dealt with? Would you renew your policy?

Write a Nationwide home insurance review today. Together, we can help people like you make better decisions.

Nationwide Home Insurance reviews (78)

Review of the Nationwide, Home Insurance:

Great value for money

5
Really good price, nice customer service Reviewed on: 11th April 2023

Terrible customer experience

1
The service from Nationwide Home Insurance after an attempted break in was very poor. The door, which took nearly 8 weeks to be replaced, wasn't as good as the old door and was poorly made. Nationwide nor the company that fitted the door, VPS Evander, were prepared to do anything about it. Terrible customer service that only added to the stress of dealing with the mess left after the attempted break in. Reviewed on: 3rd September 2019

One good, one bad

3
I have claimed twice on the home insurance in the last few years. The first time was great, smooth and stress free and I would have highly recommended. The second time was a nightmare. Lost paperwork, having to resend emails and advisers who didn’t really know what was going on. It mad the whole process more stressful Reviewed on: 1st September 2019

One good, one bad

3
I have made two claims in the past few years with Nationwide Home Insurance. The first was great, stress free and I would have highly recommended. The second time was a nightmare, lost paperwork, resending emails, advisers who didn’t really know what they were doing. Made the whole process far more stressful. Reviewed on: 1st September 2019

Best insurance

5
Nationwide are easy to talk to and will offer any help needed Reviewed on: 8th August 2019

Contents insurance

1
Took out contents only insurance last year for a reasonable price. Just received a renewal quote which is 47% !!! more than last year. Needless to say I won’t be taking up their ridiculous offer. Reviewed on: 3rd August 2019

good price

4
good price for extended periods away from home Reviewed on: 30th July 2019

good value

5
excellent easy on-line form and good discount if you hold bank account with them Reviewed on: 6th July 2019

Awful

1
I had a radiator pipe leak in January and am still living with bare broken up floors as Nationwide have been so slow and unhelpful. At this moment in time I am still awaiting a start date for repair works! Their policy is to ask you to get quotes for the works and when I did that they offered a cash settlement for less than half the value. I told them to get their contractors to do the work as I couldn't get anyone to do it for the price they offered me and am still waiting!! Dreadful service. Reviewed on: 12th April 2019

Great until you actually have to claim

1
I've had a horrendouse time claiming for items that were stolen from my house whether or not I had receipts for them. They've been so rude, slow and ultimately hardly want to pay anything. I'm cancelling this immediately afterwards Reviewed on: 1st March 2019

Good value cover

4
They offer a good level of cover at reasonable rates with discounts fro customers who already have cover with them. The only thing was that due to their change of underwriter this year my renewal quote had garden/outdoor coverage included but for extra fee. As I don't have an garden I had to phone to renew instead of doing it online in order for it to be removed. Customer service is good on the phone. Reviewed on: 9th November 2018

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Nationwide has a range of products available. Check the ratings of each product to find the right one for you. View all products