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Nationwide: Home Insurance reviews

Name: Home Insurance
Rating: 2.69 (77 reviews)

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2.36

Based on 77 reviews, last reviewed 18th Nov 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

27%

16%

49%

Latest highest rating:

5

The best price. The best price for complete cover. Easy to understand insurance. Reviewed on: 23rd August 2024

Latest lowest rating:

2

Nationwide insurance the most expensive i received our family home has been with Nationwide building society for many years, around a decade i think, however this year the premium quote nearly doubled ... Read more Reviewed on: 18th November 2024

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About this product

Whether you require buildings insurance, contents insurance or a combination of the two, finding the right insurer can be difficult. At Smart Money People, we want to make this process as quick and easy as possible. We collect Nationwide home insurance reviews to help you decide if it’s the right provider for your needs.

Nationwide works with Royal & Sun Alliance Insurance Ltd to provide home insurance policies. With a variety of additional extras, you can be confident you’re only paying for the cover you need. Nationwide also runs varying offers over time, such as discounts on your premium. Check the Nationwide website to see what offers are available at your time of purchase.

Finding the right provider will depend on your personal needs from a home insurance policy. You may be looking for a vast selection of optional extras in order to build a robust level of cover. On the other hand, you might be searching for the lowest cost premium on the market. Be sure to understand what’s most important to you from a policy before committing to a provider. Read our Nationwide home insurance reviews to decide if Nationwide is the right insurer for you.

Have you had a home insurance policy with Nationwide? Did you opt for buildings insurance, contents insurance, or a combination of both? How simple was the sign-up process? Were you satisfied with the level of cover you received for the cost of your premium? Did you need to make a claim, and if so, how well was it dealt with? Would you renew your policy?

Write a Nationwide home insurance review today. Together, we can help people like you make better decisions.

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Nationwide Home Insurance reviews (77)

A good all rounder

Had to claim on my house insurance after I was burgled. Logged my claim , had an assessor come out and I was paid out in about 5 weeks. Reviewed on: 17th August 2022

Terrible Service

Worst customer service. Deny receiving paperwork that they've already confirmed that they have, unable to trace accounts and then don't follow their own complaints procedure. Reviewed on: 5th August 2022

Absolutely shocking. Must Avoid at all costs!!!

This bank / building society has to be the worst ever for customer service. It’s standard rates are very unfriendly towards customers that have a buy to let Mortgage like myself. You would think they can do better in terms of the current financial climate. But no, this company care only about their money and nothing else, absolute greed and nothing else. Their customer service is totally shocking, I’d wished I’d never had a Mortgage with this bank, and wish to leave ASAP and to wash my hands clean of this company! With my situation they just do not care,(which is not surprising being the worst company in the UK), and do NOT offer full options, in which you would think they would do so in my situation. I hate this company, I wished I’d never had anything to do with this company, and one day I will not, and will never for the rest of my life!! I have serious concerns with this disgusting and useless company and am extremely dissatisfied. About four of my last calls have expressed signs of extreme and I mean extreme dissatisfaction and this has not been picked up!!! Totally shocking company, I hate this company, can’t wait to fully be disconnected from this company!!!! Reviewed on: 5th August 2022

horrific

Horrific, avoid at all costs. BVS were appointed by Nationwide home insurance to deal with our claim for roof damage. Was asked to get 3 quotes, and the cheapest we got was £3900. Bvs said the boards did not require replacing even though every roofing company that came up said they did. Got a call officering just over £2000 settlement figure from BVS. Said no, so they then said they would put into the hands of another company called MA assist. They then contacted a company called Cheshire Maintenance who then subcontracted to another company called Spain Maintenance. So, including Nationwide there are 5 companies dealing with our claim, all getting a nice backhander. Since found out that quote that BVS precured via MA assist was for £7165, over £3200 higher than our quote. When I contacted Bvs about their quote they wouldn't confirm the quote price. When I quoted £7165 back to them there was a very awkward silence. Finally, they admitted that figure was correct. Reviewed on: 27th July 2022

Don't waste your money

A repair needs done urgently and they book it in for a month's time! It's a joke service with bad customer service. Reviewed on: 20th May 2022

Insurance cover

I tried to cancel an insurance after paying the money for nearly 2 years for nothing. They kept passing me to different departments and at the end I still couldn’t cancel it. Just make the cancellation easy. When I applied for that insurance no one passed me to thousands department and it was really quick how come for cancellation you waste customers time and hired the most stupid people. Extremely unhappy with your telephone customer service. You did not train your staff well and all of them had to call other departments and ask them my simple question and the funniest at end they didn’t help us at all. Reviewed on: 30th December 2021

Shower blew up

My shower blew up i have a cronic disabled partner phoned on a sunday 3pm explained they said they get a plumber/electrician out within 4 hours now 7pm phoned they cannot find anybody to come out tonight what a bunch off clowns they advertise a ,247 service they cannot deliver serious complaint coming Reviewed on: 19th December 2021

Same cover as previous house insurance with loyalty discounts

I got the same cover with the same underwriter at almost half the price. Fantastic saving and the cover is just as good. Reviewed on: 29th August 2021

Customer loyalty

We had our mortgage with them so they offered us a discounted rate. Good customer service and recognising loyalty Reviewed on: 1st March 2021

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Nationwide: Home Insurance reviews

100% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Nationwide: Home Insurance now

Nationwide Home Insurance reviews (77)

A good all rounder

Terrible Service

Absolutely shocking. Must Avoid at all costs!!!

horrific

Don't waste your money

Insurance cover

Insurance cover

Shower blew up

Same cover as previous house insurance with loyalty discounts

Customer loyalty

Do you have a different Nationwide product?

There's still more to see!

Join Smart Money People

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