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Review of the Nationwide, Home Insurance:

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horrific

Horrific, avoid at all costs. BVS were appointed by Nationwide home insurance to deal with our claim for roof damage. Was asked to get 3 quotes, and the cheapest we got was £3900. Bvs said the boards did not require replacing even though every roofing company that came up said they did. Got a call officering just over £2000 settlement figure from BVS. Said no, so they then said they would put into the hands of another company called MA assist. They then contacted a company called Cheshire Maintenance who then subcontracted to another company called Spain Maintenance. So, including Nationwide there are 5 companies dealing with our claim, all getting a nice backhander. Since found out that quote that BVS precured via MA assist was for £7165, over £3200 higher than our quote. When I contacted Bvs about their quote they wouldn't confirm the quote price. When I quoted £7165 back to them there was a very awkward silence. Finally, they admitted that figure was correct. Reviewed on: 27th July 2022

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