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Nationwide: Home insurance reviews

2.43
Based on 84 reviews, last reviewed 13th Feb 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
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50%

Latest highest rating:

5

I have a mortgage and account with Nationwide as wel... I have a mortgage and account with Nationwide as well as home insurance. I choose to renew my home insurance with nationwide each year because the pri... Read more Reviewed on: 24th January 2026
Lucy N's avatar
Lucy N

Latest lowest rating:

1

Price nearly trebled! House insurance has rocketed from £60 per month to £140 per month!! Made a claim of just over £1,000 but this doesn't justify such a hike. Have foun... Read more Reviewed on: 13th February 2026
John T's avatar
John T

About this product

Nationwide work with Royal & Sun Alliance Insurance Ltd to provide home insurance.

It’s usually cheaper to buy both buildings and contents insurance from Nationwide at the same time, instead of separate policies. There’s no extra charge if you want to pay monthly and you can pay for optional extras to tailor your policy.

Nationwide home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide Home insurance reviews (84)

Easy, straight forward and hassle free

5
Cannot fault, very pleased and satisfied Reviewed on: 13th October 2016

loyalty

3
Had my renewal through..went up considerably..rang them and asked them why it was so high(i had had no claims) they offered to re do the quote taking off a loyalty discount which then made the quote lower than i had been paying previously..my point is if i had not called about the renewal price the LOYALTY discount would not have been applied..loyalty...really, sneaky i call it. Reviewed on: 13th September 2016

Easy, straight forward and hassle free

5
Applied for insurance as we got the mortgage through them, form easy to follow and fill in. Reviewed on: 12th September 2016

good customer service

4
Had to ring on renewal as I had been ill and thought I had missed the renewal period. The call was answered quickly by a really helpful lady who assured me everything was fine, ran through it all to make sure there were no changes and renewed there and then. Paper work was here within a week Reviewed on: 18th August 2016

Car Insurance Reviewer

3
My son brushed his teeth one morning and decided to put the plug in the sink and left tap running ... i had to go and take my other kids to school and do abit of shopping when i returned i had water coming through the ceiling and water water coming down the stairs as bathroom was directly across the yop of the stairs and it was like a waterfall coming downstairs. It took a while to sort out vould of been dealt better but never mind its over and done with. Reviewed on: 14th July 2016

Home Insurance Reviewer

5
we have never claimed so not sure on that side but we like banking with them so now use them for other services Reviewed on: 13th July 2016

GOOD

5
In the branch for something else and they asked me about home insurance which was coming up for renewal. Gave me a quote which was cheaper than the other company and it was easy to buy. Documents received very quickly Reviewed on: 28th March 2016

Quick and fair

5
Every time I've had to make a claim the response was very quick, and they have always offered me a fair amount. The standard coverage is the best I've found, as well. I'd recommend them to anyone! Reviewed on: 16th February 2016

Consistently Good Service

5
Over 35 years experience - consistently good service. They respond when I need it, and are friendly and professional. See no reason to change despite inducements! Reviewed on: 26th November 2015

easy to take out

5
cheaper than the renewal with previous company and easy to set up. documents received quickly Reviewed on: 28th August 2015

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