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Claire Reilly

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Review of the Nationwide, Home Insurance:

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Avoid Avoid Avoid

Absolute scam. Do not give them your hard earned money- worst customer service I have ever received. 24/7 emergency line called at 4:30pm on Friday and was told an electrician would be out within 60 minutes and the turned up 4pm the next day. The electrician they sent was so rude and did not want to be here, done absolutely nothing to help us and told us the job was too big for him and left. Reported back to NW that we had been changing light fittings and this caused the light to stop working. We haven’t changed our lights in 5 years and they have worked perfect since then. Then changed there story and said this was due to escape if water, when this was also completely untrue. Turned around and told us that we need ti get our own electrician out ti assess the cause of the fault as that’s not their job. I have a 5 year old daughter in the house who has been left with no lighting in the house and a home insurance company who couldn’t care less. So angry I have trusted them with the safety of my family and house all these years. Will be cancelling my possibly as soon as possible and going with someone who actually care about their customers. Reviewed on: 22nd November 2022

Review of the RateSetter, Loans:

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100% Recommend

Used RateSetter twice for a loan and wouldn’t go anywhere else. Cheapest rates- so quick and simple to use. No hassle, straightforward and money was in my account in a couple of days. Reviewed on: 3rd March 2022

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