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NatWest: Black Account reviews

4.21
Based on 226 reviews, last reviewed 7th May 2025
200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
6%

Latest highest rating:

5

Always provided excellent personal service Always provided excellent personal service Reviewed on: 20th April 2025
Vecta2's avatar
Vecta2

Latest lowest rating:

1

Poor and unexperienced Team member I am submitting this review due to the poor and unhelpful service I received from a team member named Priyank Rawat. His explanation regarding charges... Read more Reviewed on: 7th May 2025
Ayden H's avatar
Ayden H

About this product

NatWest Black Account reviews (226)

Review of the NatWest, Black Account:

Great app

4
its a great app that helps you with everything u need. And the customer service is excellent. Reviewed on: 24th February 2023

Its all covered

5
Car breakdown, mobile phone, travel ins… the list is endless… it’s all covered, when required that have dealt with quickly … would thoroughly recommend Reviewed on: 22nd February 2023

Great app terrible interest rate in their savings

5
The mobile app is really useful shame their interest rates are so bad. Reviewed on: 21st February 2023

Always there to help you when needed

5
Every time you ask for support and help.natwest is here for you. Reviewed on: 21st February 2023

Easy to use app

5
Very easy to use app Lots of features in the app Reviewed on: 21st February 2023

Private bank manager is the best

5
Our private bank manager is a game changer, such a great service Reviewed on: 21st February 2023

Best of nred

5
Never fails to impress me! A bank account and app working in unison with our security at its primary concern and customer satisfaction a very close second. Reviewed on: 21st February 2023

Great bank

5
Always go the extra mile to help me. Reviewed on: 20th February 2023

Excellence in the delivery of the product

5
The NatWest banking app never fails to deliver, whether via crisp functionality or initiative solutions to everyday issues. Reviewed on: 20th February 2023

Best bank

5
The best bank who focuses their customers need Reviewed on: 20th February 2023

Happy

5
Very good app. Simple and easy to use Reviewed on: 20th February 2023

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