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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.51 (2130 reviews)

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4.51

Based on 2,130 reviews, last reviewed 8th Apr 2026

2300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Great customer service at Sutton Went to the bank recently and all the bank staff were warm and helpful. Never bad any issues with my banking activity. Reviewed on: 8th April 2026

Latest lowest rating:

1

Awful Fraud team and not very helpful. Awful Fraud team and not very helpful. Don't bank with them, when you have a serious issue they won't help you. A transaction was blocked and I was c... Read more Reviewed on: 31st March 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2130)

Essy peasy

Naywest basic account is so essy to use! The app is fab n logs in within seconds! The iphone app allowsyou to log in with a fingerprint wich is siper secure! Best bank ive ever banked with!! Reviewed on: 24th December 2016

good service and products

ive had no problems with my account service is always good and helpful Reviewed on: 18th December 2016

Does the job

Use it to pay my DD money goes in and out with no trouble Reviewed on: 18th December 2016

great customer service

staff always very friendly and go out their way to help and make you feel welcome, also very knowlegable Reviewed on: 18th December 2016

10/10

Fantastic service, any problems are solved easily. Reviewed on: 17th December 2016

Slow, inconvenient, not what I call modern banking!

I banked with Natwest for over 15 years, not out of 'loyalty' but naivety thinking all banks were the same and banking was 'simply' painful. I opened a current account with another bank over a year ago and since have realised how badly Natwest compares on many aspects: everything is difficult, slow, expensive and staff are either poorly trained or very unfriendly. I used to like their app banking as I hate going to branches and it saves me time but many things can't be done on the app and then I lost my access because they failed to send a debit card replacement before my old one expired. I don't want to bank with them anymore so I am trying to close my accounts and again that has been so painful and slow. I will never bank with them again and certainly don't recommend them. Reviewed on: 13th December 2016

Natwest

Natwest is a great bank and is great to buy with. Always find it quick and easy to use my card. Reviewed on: 11th December 2016

very bad service not clear

they are not good at their service and are always wasting mine time Reviewed on: 10th December 2016

Friendly simple banking

I have been with Natwest for many years now and have always found them pleasant and easy to deal with, their products are straightforward and do what they say on the tin, Over the last few years they have made some big changes in things and in my opinion all of these changes have been for the better where all the services now are very easy to access and understand. they have streamlined charges etc so they are now very simple and if they do ever make a mistake they ALWAYS err in your favour afterwards all in all a great place to bank Reviewed on: 9th December 2016

Excellent Weston Favell Branch

Our Weston Favell Branch has an excellent Customer Service station. I changed from HSBC as this branch was closer to home and it was the best decision I ever made regarding banking. No car parking charges. Easier to get to. Friendly and knowledgeable staff. Reviewed on: 4th December 2016

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