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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.36 (2142 reviews)

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4.36

Based on 2,142 reviews, last reviewed 10th Jul 2026

61% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Excellent bank for a day to day life. Excellent bank for a day to day life. Easy to transfer money between the accounts, and good interest rates for a savings accounts. Reviewed on: 10th July 2026

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2142)

bank closers

First bank to close was 3 miles away the second was 12 miles away NOW ITS A 60 mile round trip. Reviewed on: 24th December 2016

Great to deal with

Really clear and concise and always wanting to go the extra mile to help their customer Reviewed on: 24th December 2016

Essy peasy

Naywest basic account is so essy to use! The app is fab n logs in within seconds! The iphone app allowsyou to log in with a fingerprint wich is siper secure! Best bank ive ever banked with!! Reviewed on: 24th December 2016

good service and products

ive had no problems with my account service is always good and helpful Reviewed on: 18th December 2016

Does the job

Use it to pay my DD money goes in and out with no trouble Reviewed on: 18th December 2016

great customer service

staff always very friendly and go out their way to help and make you feel welcome, also very knowlegable Reviewed on: 18th December 2016

10/10

Fantastic service, any problems are solved easily. Reviewed on: 17th December 2016

Slow, inconvenient, not what I call modern banking!

I banked with Natwest for over 15 years, not out of 'loyalty' but naivety thinking all banks were the same and banking was 'simply' painful. I opened a current account with another bank over a year ago and since have realised how badly Natwest compares on many aspects: everything is difficult, slow, expensive and staff are either poorly trained or very unfriendly. I used to like their app banking as I hate going to branches and it saves me time but many things can't be done on the app and then I lost my access because they failed to send a debit card replacement before my old one expired. I don't want to bank with them anymore so I am trying to close my accounts and again that has been so painful and slow. I will never bank with them again and certainly don't recommend them. Reviewed on: 13th December 2016

Natwest

Natwest is a great bank and is great to buy with. Always find it quick and easy to use my card. Reviewed on: 11th December 2016

very bad service not clear

they are not good at their service and are always wasting mine time Reviewed on: 10th December 2016

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