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NatWest: Everyday account reviews

4.36
Based on 2,142 reviews, last reviewed 10th Jul 2026
61% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Excellent bank for a day to day life. Excellent bank for a day to day life. Easy to transfer money between the accounts, and good interest rates for a savings accounts. Reviewed on: 10th July 2026
Margareta K's avatar
Margareta K

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026
I S's avatar
I S

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2142)

Friendly simple banking

5
I have been with Natwest for many years now and have always found them pleasant and easy to deal with, their products are straightforward and do what they say on the tin, Over the last few years they have made some big changes in things and in my opinion all of these changes have been for the better where all the services now are very easy to access and understand. they have streamlined charges etc so they are now very simple and if they do ever make a mistake they ALWAYS err in your favour afterwards all in all a great place to bank Reviewed on: 9th December 2016

Excellent Weston Favell Branch

5
Our Weston Favell Branch has an excellent Customer Service station. I changed from HSBC as this branch was closer to home and it was the best decision I ever made regarding banking. No car parking charges. Easier to get to. Friendly and knowledgeable staff. Reviewed on: 4th December 2016

Good basic account, not good for travelling abroad though.

3
This is a good basic account, but there are a few limitations on the web access (refreshes the screen while you are trying to log in and transaction cannot be si ply copied and pasted into excel due to double lines (copy to word first)) and if you're travelling abroad, you can only give them a limited number of destinations and EXACT days you will be in each country - useless if you're travelling on a flexible timeline! Reviewed on: 3rd December 2016

Natwest

4
Great communication and security measures. Reviewed on: 29th November 2016

Good basic banking

4
Natwest are a good everyday bank. I find the app particularly user friendly and use this every day. Rewards are a nice extra. Reviewed on: 29th November 2016

Good customer care

5
My experience with the customer care department was very good Reviewed on: 27th November 2016

Mobile app

4
I love the Nat West mobile app, I can check.my account any time of the day or night. It is always being uodated and the range of it is expanding. Reviewed on: 21st November 2016

perfect account

5
excellent service with natwest. never had issues. more than willing to help with anything they can Reviewed on: 20th November 2016

Easily the best account I've ever had, at the worst time...

5
Many people will need the benefits of a basic bank account at some point in their life, whether they've got themselves into financial difficulties, or have been forced there by the actions of others. In times gone by, such people were sneered at by the big banks but that's no longer the case and while many banks tread water, Natwest have gone the extra mile and provide a basic account (Foundation) that makes it an altogether pleasurable experience. I required a basic bank account myself a few years ago, creditors going bust on me forced the close of my business and bankruptcy followed. I chose a Natwest account because of the number of branches in my area, the ease of use and, believe it or not, the staff at my local branch, convinced me it was the right choice. My financial issues are behind me now, fortunately, but my basic bank account is still in place and continues to be used on a daily basis. It's so easy, there is no stigma attached and there's no danger of missing payments, all-in-all, I couldn't be happier with the product. Reviewed on: 18th November 2016

Unprofessional and untrustworthy

1
I tried to log in to my online banking one morning and my account had been closed without any notice! I was deeply shocked and when I called the bank to ask what had happened to my account the customer service adviser told me that they had closed several accounts and that they do this from time to time and apologised!!! It wouldn't have been so bad if I had been notified of this and been given some time to open another bank account. Reviewed on: 17th November 2016

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