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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.51 (2130 reviews)

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4.51

Based on 2,130 reviews, last reviewed 8th Apr 2026

2300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Great customer service at Sutton Went to the bank recently and all the bank staff were warm and helpful. Never bad any issues with my banking activity. Reviewed on: 8th April 2026

Latest lowest rating:

1

Awful Fraud team and not very helpful. Awful Fraud team and not very helpful. Don't bank with them, when you have a serious issue they won't help you. A transaction was blocked and I was c... Read more Reviewed on: 31st March 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2130)

No bells or whistles but seems to function as required

My main concern is the lack of local branches in my area. I'm able to do all my banking online apart from the odd occason when i need to visit a branch. Reviewed on: 14th November 2016

Good basic account

Good basic account with a good standard of service Reviewed on: 14th November 2016

Great customer service and digital app

Very professional customer service. I'm always losing my card and it's always so easy to sort out. Also the app is great and so easy to use. Reviewed on: 14th November 2016

Simple straight forward

Great account, easy to set up and the banking app woks well. Reviewed on: 14th November 2016

Overall view of Natwest

Natwest has a very good costumer service, I would greatly recommend for anyone wanting to open a bank account with them. Reviewed on: 27th September 2016

Very easy to apply and receive a student account

When I came to university I needed a bank account and found Natwest to be the most suitable and convenient Reviewed on: 27th September 2016

Lovely service specially when I lost my card and someone else used that

Staffs and online service seems homely Reviewed on: 27th September 2016

Good overall service

They have been fantastic providing customer support over phone and online. Especially for small business account holders I think Natwest is the bank to go to. Reviewed on: 18th August 2016

Best for Ease

Great account, very easy to open and maintain, no hassle, no chance of becoming overdrawn Reviewed on: 7th August 2016

Easy to open and easy to use

I opened up a basic bank account for my direct debits. It was simple to open using the website. I bank online too which is very simple to use. Reviewed on: 5th August 2016

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