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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2061 reviews)

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4.59

Based on 2,061 reviews, last reviewed 4th Feb 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

amazing easy to use. amazing easy to use. been using natwest for a very long time honestly can’t complain Reviewed on: 4th February 2025

Latest lowest rating:

1

Really poor customer service When I needed some customer support, they were horrendous. I had the example where I was scammed by a car rental company and lost money and also havin... Read more Reviewed on: 30th January 2025

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

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NatWest Basic Account reviews (2061)

no problems..been with them for years

Always found staff to be more than helpful. They showed me how to use the automated paying in service, saved a lot of time. Reviewed on: 3rd February 2016

Natwest will always treat you fair, with overdrafts, fees and customer care

I have been with Natwest for many years and applaud their great customer service. Phone, online and branch banking, overdrafts fees and loans all top ranking. . Reviewed on: 26th January 2016

current account

Ive had a fantastic experience with natwest! Theyve always been very polite and helpful in store and very helpful over the phone! Can't recommend them enough! Reviewed on: 26th January 2016

friendly effecient

never a problem when you ask something Reviewed on: 26th January 2016

Easy - no complaints!

I've been with Natwest for over 10 years now and will continue to do so. Live Chat is always available whenever I need assistance and are very friendly too! Keep up the good work! Reviewed on: 22nd January 2016

Basic, no-frills account

Easy to use account, no frills but provides want you require Reviewed on: 21st January 2016

Straightforward

Have always found their staff helpful and efficient. Been with Natwest for nearly 30 years and have no intention of leaving. They have been helpful with a loan once before, and I've changed my name and address a couple of times with no probs (unlike some other banks, etc I'm with). Reviewed on: 19th January 2016

Great account

A fantastic account with easy online access and up-to-date balances Reviewed on: 15th January 2016

Basic Account

Basic, Easy to use and you can only spend what you have in the bank, real money Reviewed on: 12th January 2016

No complaints. Love their mobile banking app.

As I mentioned above, I love their mobile banking app, transfers etc are so simple! I would just say they're a bit slow with sending out paperwork.. Reviewed on: 10th January 2016

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