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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.51 (2130 reviews)

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4.51

Based on 2,130 reviews, last reviewed 8th Apr 2026

2300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Great customer service at Sutton Went to the bank recently and all the bank staff were warm and helpful. Never bad any issues with my banking activity. Reviewed on: 8th April 2026

Latest lowest rating:

1

Awful Fraud team and not very helpful. Awful Fraud team and not very helpful. Don't bank with them, when you have a serious issue they won't help you. A transaction was blocked and I was c... Read more Reviewed on: 31st March 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2130)

never had any problems with bank.

banked for years and never had any issues Reviewed on: 5th January 2017

NatWest is my favourite bank!

I've been with NatWest for pretty much my whole like and I cannot fault them on a thing. I've never had any problems and customer service is always a breeze to deal with. I also like their free incentive scheme where you get cashback on certain stores. Great bank! Reviewed on: 2nd January 2017

MOST HELPFUL BANK I HAVE BEEN WITH

I HAD MY BASIC ACCOUNT FRAUDED, NATWEST WAS VERY HELPFUL Reviewed on: 1st January 2017

Not a bad bank, lacking flexibility with favoured overdraft rates.

I've been with natwest for over quarter of a century. They use to have a buffer if you go overdrawn less than fifty pounds you wouldn't be charged any interest. Now you go a penny you get charged six pounds and interest for the amount of time you had been in the red.. Reviewed on: 29th December 2016

reliable service

Have banked with NatWest for 40 years and have always received excellent advice and service Reviewed on: 28th December 2016

not the best

i have major issues with this bank and am in the process of leaving, terrible customer service Reviewed on: 28th December 2016

So cool

Really good customer service and amazing products Reviewed on: 28th December 2016

Brilliant Service but a Flaw...

NatWest have also been fantastic at keeping me up to date with my account, especially the text alerts which help me manage my day to day spending. The only flaw is that I wish that the account number and sort code were on the card. I needed to go into the branch to get mine which was inconvenient. Reviewed on: 24th December 2016

bank closers

First bank to close was 3 miles away the second was 12 miles away NOW ITS A 60 mile round trip. Reviewed on: 24th December 2016

Great to deal with

Really clear and concise and always wanting to go the extra mile to help their customer Reviewed on: 24th December 2016

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