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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.36 (2142 reviews)

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4.36

Based on 2,142 reviews, last reviewed 10th Jul 2026

61% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Excellent bank for a day to day life. Excellent bank for a day to day life. Easy to transfer money between the accounts, and good interest rates for a savings accounts. Reviewed on: 10th July 2026

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2142)

No problem to small

Staff are very helpful and always happy to help when we book an appointment Reviewed on: 7th February 2017

I love this bank

I love everything about this bank. I'm always informed of what's happening with my money. The phone app and online banking are both great - simple to use and very convenient. When you call to speak on the phone everyone knows what they're talking about and I always leave the phone call with my questions answered. I got into a spot of bother with money and the in-branch team were fantastic - especially Jay on Marylebone High Street! There was no judgement and he kept me on track with regular catch-ups to see how my financial affairs were going. I cannot recommend Natwest enough. Best bank account I've had by far. Reviewed on: 7th February 2017

Great app

The mobile app is great for checking your balance, the rewards service is good. They have a reminder that tells you if you have gone over your overdraft limit and gives you time to rectify that. Reviewed on: 6th February 2017

using basic banking facilities

Really clunky banking experience - even the basic things take far too long Reviewed on: 6th February 2017

Human contact means so much

In a small town where several banks have closed over the last few years, NatWest have extended opening hours and have brilliant customer service! Every customer is given the time they need to complete transactions, not rushed, staff know their customers and offer real help. You can come into the bank to do online banking (not everyone has internet access at home in rural england - whatever society may think!). In a world of automation and minimal communication, Leek branch of NatWest is a truly local bank. Reviewed on: 6th February 2017

No problems

Been with Natwest a while now, never had any issues. When I needed to change my address it was very easy, pleasant staff in local branch Reviewed on: 5th February 2017

Great account

Great, easy to manage account with regular txt updates. Reviewed on: 4th February 2017

Fast service

Helpful friendly and efficient what more can you ask for Reviewed on: 3rd February 2017

Helpful kind pleasant and polite

Always polite and helpful and always help where they can whether it be online or in the shop Reviewed on: 3rd February 2017

Smart Choice

NatWest is a fantastic bank I switched to them from Halifax it was the best choice I made. Excellent customer service and support when needed either by face to face or via telephone all in all fantastic bank/company. Reviewed on: 3rd February 2017

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