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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.36 (2142 reviews)

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4.36

Based on 2,142 reviews, last reviewed 10th Jul 2026

61% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Excellent bank for a day to day life. Excellent bank for a day to day life. Easy to transfer money between the accounts, and good interest rates for a savings accounts. Reviewed on: 10th July 2026

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2142)

Been with them my whole life, excellent customer service always happy to help in the branches and on the phone. You have a customer for life in me.

They are always happy to help, nothing is to much trouble with them. Reviewed on: 12th February 2017

Natwest Basic Account

I think Natwest are fantastic! There mobile app is easy to use and very useful! You can top up your phone, send money in seconds and evern get a code if you forget your bank card to withdraw your cash! I think there customer service is also fantastic! Very helpful all round Reviewed on: 12th February 2017

No problems

I have been with them for a long time and I have had no problems Reviewed on: 12th February 2017

Great service

No problems at all, very happy with them Reviewed on: 11th February 2017

Unrewarding

I've had an account here since I was a child. A couple of years ago they removed my overdraft facility with no reason and I get no interest on the account. Add to that the computer glitches which stopped everyone from using cards etc and I've decided to move bank Reviewed on: 10th February 2017

Pretty standard

I've banked with Natwest for around 6 years now, and never had a problem. Staff have always been helpful and friendly in branch, online banking works well and is pretty simple to use. Only thing that I would change would be more branches,as there isn't one in my town. Reviewed on: 10th February 2017

Efficient and effective

Efficient service with the added ease of being cable to use an app on the go, bank at my local post office branch or pick up the phone and have a human being to talk to who can provide reassurance or help whenever I need it. They also have a handy text service which lets me know my balance straight to my phone on a day and time which suits me. Reviewed on: 10th February 2017

Intuitive bank

The online site is great and very intuitive. Reviewed on: 9th February 2017

Easy no nonsense account but watch out for £6 fee if you go overdrawn

A simple no nonsense account. No monthly fee, but watch out if you go overdrawn a £6 fee is charged each month. Reviewed on: 9th February 2017

I would not recommend Natwest as they are closing too many branches

They are closing my local branch. I am disabled and do not drive. Reviewed on: 9th February 2017

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