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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.51 (2130 reviews)

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4.51

Based on 2,130 reviews, last reviewed 8th Apr 2026

2300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Great customer service at Sutton Went to the bank recently and all the bank staff were warm and helpful. Never bad any issues with my banking activity. Reviewed on: 8th April 2026

Latest lowest rating:

1

Awful Fraud team and not very helpful. Awful Fraud team and not very helpful. Don't bank with them, when you have a serious issue they won't help you. A transaction was blocked and I was c... Read more Reviewed on: 31st March 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2130)

Great app

The mobile app is great for checking your balance, the rewards service is good. They have a reminder that tells you if you have gone over your overdraft limit and gives you time to rectify that. Reviewed on: 6th February 2017

using basic banking facilities

Really clunky banking experience - even the basic things take far too long Reviewed on: 6th February 2017

Human contact means so much

In a small town where several banks have closed over the last few years, NatWest have extended opening hours and have brilliant customer service! Every customer is given the time they need to complete transactions, not rushed, staff know their customers and offer real help. You can come into the bank to do online banking (not everyone has internet access at home in rural england - whatever society may think!). In a world of automation and minimal communication, Leek branch of NatWest is a truly local bank. Reviewed on: 6th February 2017

No problems

Been with Natwest a while now, never had any issues. When I needed to change my address it was very easy, pleasant staff in local branch Reviewed on: 5th February 2017

Great account

Great, easy to manage account with regular txt updates. Reviewed on: 4th February 2017

Fast service

Helpful friendly and efficient what more can you ask for Reviewed on: 3rd February 2017

Helpful kind pleasant and polite

Always polite and helpful and always help where they can whether it be online or in the shop Reviewed on: 3rd February 2017

Smart Choice

NatWest is a fantastic bank I switched to them from Halifax it was the best choice I made. Excellent customer service and support when needed either by face to face or via telephone all in all fantastic bank/company. Reviewed on: 3rd February 2017

Could do better

My mum needed paper currant accounts as she was 93 and we were sorting out her affairs in the end we gave up trying to get them as now a days everything is for the computer generation, what about helping older people!! Reviewed on: 3rd February 2017

Great Service

I have had my account with Natwest for over 10+ years now and have never had any problems, loans and overdrafts always been accepted and seem efficient when ever I have needed help! Reviewed on: 3rd February 2017

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