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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2061 reviews)

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4.53

Based on 2,061 reviews, last reviewed 4th Feb 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

amazing easy to use. amazing easy to use. been using natwest for a very long time honestly can’t complain Reviewed on: 4th February 2025

Latest lowest rating:

1

Really poor customer service When I needed some customer support, they were horrendous. I had the example where I was scammed by a car rental company and lost money and also havin... Read more Reviewed on: 30th January 2025

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

NatWest Basic Account reviews (2061)

Review of the NatWest, Basic Account:

Natwest Current Account

A helpful service desk when I had lost my card and a new one delivered the next day Reviewed on: 20th December 2018

Very easy switch

Recently switched from another bank. I was pleasantly surprised at how smoothly it all went. I finally feel like I'm in the 21st Century with the NatWest app. Reviewed on: 18th March 2023

Best bank

Netwest bank has been the best so far for me haven’t had any issues with me using their service and online banking, been using this bank for 11 to 12 years now and happy with them Reviewed on: 18th March 2023

They have very good service.

For me this is one of the best Banc of London. Reviewed on: 18th March 2023

Best Bank Ever

I have been banking with Natwest since the 90s and couldn't wish for a better service Reviewed on: 18th March 2023

Faultless

A great banking app that continues to evolve and improve. Reviewed on: 18th March 2023

Different

The banking app is so different from the other banks. Easy and straightforward. Most importantly, I like how it analyses where and how much you’ve spent your money in a month categorically. Reviewed on: 17th March 2023

Great customer service

Brilliant customer service from NatWest bank all ways helpful and understanding with ur needs and and money best bank iv been with Reviewed on: 17th March 2023

Easy peasy lemon squeezey

Simple to the point no frill basic bank account. Does me fine Contactless and online banking app perfect Reviewed on: 17th March 2023

User friendly

NatWest basic account was easy to open and it’s easy to operate via the app Reviewed on: 17th March 2023

Friendly staff in Bolton give you quick services and always ready to help

Very good customer services overall 10 out of 5 star. Way better than other banks Reviewed on: 17th March 2023

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