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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2090 reviews)

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4.49

Based on 2,090 reviews, last reviewed 3rd Apr 2025

1900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Love NatWest, they are a great banking app, love the... Love NatWest, they are a great banking app, love the layout of the mobile app and how simple it is to use. Also have great account options for student... Read more Reviewed on: 3rd April 2025

Latest lowest rating:

1

Really poor customer service When I needed some customer support, they were horrendous. I had the example where I was scammed by a car rental company and lost money and also havin... Read more Reviewed on: 30th January 2025

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an inform...

NatWest Basic Account reviews (2090)

Review of the NatWest, Basic Account:

Barnstaple

Excellent helpful bank. They are kind and always make you feel special. Reviewed on: 27th February 2023

Love NatWest, they are a great banking app, love the...

Love NatWest, they are a great banking app, love the layout of the mobile app and how simple it is to use. Also have great account options for students and savings accounts, they are the best banking app. Reviewed on: 3rd April 2025

Used the NatWest for over 20 years

Used the NatWest for over 20+ years. Majority of my banking is satisfactory but not when it comes to going on holiday. I always advise the bank of my travel dates and they still let me down by allowing payments on my card when I am not in the country. My card was scammed and they blocked my card without contacting me leaving me without money on holiday. I found it impossible to contact them on the phone and I didn’t have access to the internet. What’s the point in notifying them... Reviewed on: 3rd April 2025

After my stroke in 2005 having a Natwest basic accou...

After my stroke in 2005 having a Natwest basic account helped me with the financial difficulties I incurred due to not being able to work. Reviewed on: 2nd April 2025

great bank had no problem with them always happy to...

great bank had no problem with them always happy to help Reviewed on: 2nd April 2025

service Good with a smile On his face Andy

Good customer service with a smile Reviewed on: 2nd April 2025

Worked with me whilst moving overseas and back home

Worked with me whilst moving overseas and back home Reviewed on: 2nd April 2025

Been a customer of NatWest for years - can’t recomme...

Been a customer of NatWest for years - can’t recommend them high enough. Fantastic bank, love them Reviewed on: 2nd April 2025

As a long term customerthey have always been helpful...

As a long term customerthey have always been helpful and fair if i've had a problem. Reviewed on: 20th March 2025

Good link to all accounts and easy to use

I have a saver link to my NatWest main account and the interest is good and options to add more money each month with rounds up. It’s easy to access and switch between accounts with NatWest and easy to transfer money back and forth if needed. Lots of info on the app and very informative. Reviewed on: 18th March 2025

Been with them since I started work on 1990

Been with them since I started work on 1990 Reviewed on: 10th March 2025

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