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NatWest: Fixed Rate Mortgage reviews

4.09
Based on 196 reviews, last reviewed 17th Jun 2025
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
13%
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1%
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1%
See only 1 star reviews
14%

Latest highest rating:

5

Everything is explained in details, very clearly , e... Everything is explained in details, very clearly , excellent communication and professional service with support when you need it Reviewed on: 17th June 2025
Nicci Slater's avatar
Nicci Slater

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024
CMBS's avatar
CMBS

About this product

NatWest is a financial services provider offering a range of products and services. Its fixed rate mortgage will offer a set interest rate over a specific amount of time, usually between two to five years, but sometimes ten. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

If a fixed rate mortgage seems right for your circumstances, find out how satisfied homeowners are with NatWest’s product. Our NatWest fixed rate mortgage reviews are written by genuine borrowers with real experience of the lender and product. Gain valuable insight to make an informed decision when taking out your mortgage.

Learn why customers chose the fixed rate mortgage and how satisfied they’ve been throughout the term. Read about the application process and how supportive NatWest was throughout. Find out more about NatWest’s customer service and how well the provider solves its borrowers’ issues. All of this and more can be found in our NatWest fixed rate mortgage reviews.

If you’ve ever taken out a NatWest fixed rate mortgage, write a review on Smart Money People today. Why did you choose the lender and product and are you happy you did? What are the main pros and cons you’ve experienced with the fixed rate mortgage? Don’t forget to include whether you would recommend the lender and product to your family and friends. Share any experience you have with the customer service team. Whether good or bad, write a NatWest fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

NatWest Fixed Rate Mortgage reviews (196)

Review of the NatWest, Fixed Rate Mortgage:

Easy to set up

5
Easy to set up and manage with great rates Reviewed on: 30th January 2020

Superior Banking experience

5
Easy to set up mortgage great communication throughout Reviewed on: 8th March 2023

Mortgage

5
My first home was mortgaged with Halifax and my current home is mortgaged with NatWest. I never had a bad word to say about Halifax but I would say that NatWest have been more incontact. The app is really quite good as I can see exactly where my mortgage stands and I can access this at anytime, their call centre staff seem knowledgeable and the waiting time hasn't been too long when I've needed to phone. The only thing I would say is that some of their processes are a bit in the stone age... Like having to send a written letter in to update your contact details? There's no real reason why the call centre staff should be prevented from updating your details over the phone but I suppose it did make me find out where my local postbox is! Reviewed on: 5th March 2023

Mortgage done no problems

5
Everything explained simply so you understand and all queries answered. Reviewed on: 4th March 2023

Effiecient and easy

5
Run an efficient service, staff are helpful, prompt, and polite on the rare occasion you need them. Coupled with competitive rates. Reviewed on: 1st March 2023

Simple competitive mortgage

5
Great fixed rate, easy communication, and access via my banking app makes it a great mortgage to have Reviewed on: 28th February 2023

Brilliant service at all times

5
Friendly staff always available great products offered very helpful Reviewed on: 27th February 2023

Easy to Manage

4
Not the cheapest but made the process of remortgaging to a new competitive rate seamless Reviewed on: 26th February 2023

No hassle low rate and cashback

5
I got a great rate and decent amount of cashback. No problems at all. Reviewed on: 26th February 2023

Great experience

4
The whole mortgage process was easy to navigate. We had great customer service experience Reviewed on: 25th February 2023

Mortgage

5
Very easy to renew mortgage, and staff were excellent in giving advice on future opportunities Reviewed on: 24th February 2023

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