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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.83 (443 reviews)

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4.77

Based on 443 reviews, last reviewed 2nd Apr 2025

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Friendly staff and easy to use app. Friendly staff and easy to use app.No delays usually at the till Reviewed on: 2nd April 2025

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum Account is available for existing NatWest current account holders. The account charges a monthly fee but comes with a range of benefits. Account holders can access mobile phone insurance, family travel insurance and breakdown cover, as well as fee-free abroad purchases. Customers can also earn rewards that can be redeemed as cash, gift cards or e-codes with the bank’s range of retail partners.

Before opening a new current account, check out the reviews on Smart Money People. Our reviews are left by genuine account holders sharing their real experiences with the product and provider. Make an informed decision about your new account by hearing first-hand accounts from people just like you.

Learn more about the benefits that come with the account and if customers feel that they’re worth the monthly fee. Read about experiences with the insurance policies that come with the account and if customers use them. Find out how responsive the customer service team is when account holders need help. All of this and more can be found in our NatWest Reward Platinum Account reviews.

If you’ve ever had a Reward Platinum Account, share your honest experience with our Smart Money People community. Tell us how long you’ve had this account and what your favourite benefits are. Is there anything about the account that you feel could be improved? If you use mobile banking, tell us which features are the most useful. Would you recommend this account to your family and friends? Write a NatWest Reward Platinum Account review today. Together, we can help people like you make better financial decisions.

NatWest Reward Platinum Account reviews (443)

Review of the NatWest, Reward Platinum Account:

Great app and reward features

The mobile app is fantastic at keeping me up to date with my transactions and managing my reward balance earned from my direct debits. Reviewed on: 8th January 2019

Total control

It is quite amazing how much control and information the app has given to the user. Moving funds between accounts and managing payments is made very easy. The analysis of how my money is spent and categorised is extremely useful particularly if there is a need to reduce spending at a particularly difficult economic time. Reviewed on: 5th April 2023

Good bank, great app!

It is an easy app to use and helps greatly to manage our finances! Reviewed on: 4th April 2023

Everything covered!

I love NatWest in general but my platinum account is so good! Staff in bank are always really helpful too (oadby, Leicester) would recommend them to everyone! Reviewed on: 4th April 2023

Very good app and simple to use.

This app is great it let's me see Reviewed on: 4th April 2023

Ease of use

I am an older user of internet banking. The NatWest App has adapted overtime and is now very easy to use & understand. I like the email text alerts for low balance & high withdrawals. I also have savings & credit card accounts with at West & it is easy to transfer between them. Being able to pause my Cards when I have misplaced them is also another excellent feature. Reviewed on: 3rd April 2023

Convenient banking

My mortgage and banking is all by NatWest. They are easy use, quick to help with any issues Reviewed on: 3rd April 2023

Good, reliable service. Works well every time!

I use the app a lot and find it very convenient. Gone are the days of queues down at the local branch although it’s still good to know that our high street still has one for use on occasions. The app is brilliant! Reviewed on: 3rd April 2023

Fantastic account!

The platinum reward account is fantastic as the cashback pays for the card fee and more, meaning you receive all of the benefits for free essentially. Reviewed on: 3rd April 2023

The staff are also willing to help

I had a problem with one of my accounts and Sheri went to my local bank they sorted it out very quickly Reviewed on: 28th March 2023

Great banking app

Extremely user friendly app with some great features. Highly recommend to anybody looking to track their spending. Thanks for a great service Reviewed on: 26th March 2023

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