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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.83 (442 reviews)

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4.77

Based on 442 reviews, last reviewed 6th Mar 2025

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Great product with lots of offers and experiences li... Great product with lots of offers and experiences linked to the account Reviewed on: 6th March 2025

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum Account is available for existing NatWest current account holders. The account charges a monthly fee but comes with a range of benefits. Account holders can access mobile phone insurance, family travel insurance and breakdown cover, as well as fee-free abroad purchases. Customers can also earn rewards that can be redeemed as cash, gift cards or e-codes with the bank’s range of retail partners.

Before opening a new current account, ch...

NatWest Reward Platinum Account reviews (442)

Review of the NatWest, Reward Platinum Account:

Non existent service

Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. They just refer you to other services each with 40 min wait minimum, then they each refer you to another number also with a 40 min wait None of this seems to register with them as poor service, and when you do get through guess what they aren't able to resolve a simple service problem.... do yourself a favour choose another bank... Reviewed on: 15th April 2024

Great product with lots of offers and experiences li...

Great product with lots of offers and experiences linked to the account Reviewed on: 6th March 2025

Very good benefits, great easy to use app.

Very good benefits, great easy to use app. Reviewed on: 27th February 2025

Fast app, easy to use, simple benefits and clearly e...

Fast app, easy to use, simple benefits and clearly explained Reviewed on: 26th February 2025

Love the app so easy to use & always being updated...

Just love the app so easy to use and constantly being updated and improved. The app is so good i do not need to travel 9 miles to do what I needed to do face to face at the bank. The insurance with the Palatium card is excellent and when i used the telephone element to seek aid with an insurance question it was fully resolved. Although I can get a signing fee by transferring to another bank I have never felt the need to change from a very stable experience Reviewed on: 26th February 2025

Some good benefits but not much savings

Some good benefits (especially the travel insurance and phone insurance) but could be more I think as the cost-saving narrows with every price increase. Reviewed on: 26th February 2025

Great benefits that you will actually use..

Great benefits (explained well) that you will actually use with this account. Great banking app with loads of great ideas for saving your money. Reviewed on: 26th February 2025

I’ve been banking with NatWest for 18 years and they...

I’ve been banking with NatWest for 18 years and they’ve provided a very reliable banking service with good customer care Reviewed on: 24th May 2024

Simple and great

Account benefits and simplicity of using NatWest App is great. Applying for their products via the bank app has never been easier. Reviewed on: 8th April 2024

Great bank account!

Great bank account! I get breakdown, travel and phone insurance included in my account fee - great to have everything sorted under one roof! Customer support is always quick and easy, and they are always letting me know about new offers to make my money work for me. Reviewed on: 14th February 2024

Easy to use ,

Easy to use, direct debits paid on time, easy to get your money, good benefits. Reviewed on: 29th August 2023

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